Bibliography for: "Customer relationship management: risks and controls; Built to better serve customers and increase sales, CRM database systems need specific controls to mitigate the associated risks"

George R. Aldhizer, III "Customer relationship management: risks and controls; Built to better serve customers and increase sales, CRM database systems need specific controls to mitigate the associated risks". Internal Auditor. FindArticles.com. 09 Dec, 2009. http://findarticles.com/p/articles/mi_m4153/is_6_61/ai_n8583701/

Internal Auditor

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Articles in Dec, 2004 issue of Internal Auditor

• Executives reveal IT concerns
  by A. Scott
• An off-key tone: an investigation into top management revealed that the CEO, along with the vice president of strategic planning, had directed manipulations of both delinquencies and charge-offs
  by J. Mike Jacka
• Many U.S. firms unprepared for disaster
  by D. Salierno
• All in all
  by Jeff Simpson
• Welcome to the new world of accounting: as the EU prepares to adopt International Financial Reporting Standards next month, full acceptance in U.S. markets remains a challenge
  by Anton B. Van Wyk
• Corruption ranked in worldwide index
  by J. Hodges
• CPE Quiz: October
• The root of corporate evil: executive compensation plans and overwhelming authority must be controlled through better governance mechanisms
  by Douglas Guerrero
• Not enough
  by Michael Miller
• Customer relationship management: risks and controls; Built to better serve customers and increase sales, CRM database systems need specific controls to mitigate the associated risks
  by George R. Aldhizer, III
• Directors focus on growth
• Don't shoot the messenger: auditors sometimes must weigh doing the right thing against keeping their job. Will Sarbanes-Oxley put an end to this dilemma?
  by Courtenay Thompson
• Fair is fair
  by Sandeep H. Jain
• A 10 step Sarbanes-Oxley solution: on the heels of recent Section 404 deadlines, a health-care audit shop reviews its strategy for establishing a solid foundation for ongoing compliance
  by Kristina Kendall
• No "recommendations"
  by Philippe Christelle
• U.S. Cyber-security chief quits
  by T. Mccollum
• Auditing at the crossroads
  by Michael Lapelosa
• A new stage of reform: the European Commission's recently appointed internal audit chief says his organization must continue to work toward modernization and progress
  by Neil Baker
• Northern exposure
  by Doug Innes
• A fresh look at walkthroughs: PCAOB's Auditing Standard No. 2 provides new perspective on an old audit procedure
  by Richard A. Turpen
• Measuring ethical climate risk: the Austin City Auditor's Office found a correlation between a department's ethics and its performance
  by Colleen G. Waring
• Ditto—almost
  by Max Ramey
• A strategy for providing assurance: audit committees can gain assurance from many places. So, internal auditing must take a strategic approach to ensure that its coverage combines with other sources
  by Michael Parkinson
• Write away
  by Joanne L. Hodges
• Catch up
  by Sardari L. Agarwal
• Single sign-on: with SSO technology, managing user access across multiple applications can be a one-step process
  by Mark Bigler