Training drafted - News You Can Use - trends - Brief Article

Training & Development, Feb, 2002

Last month, we confirmed the importance of training in an economic downturn. Demonstrating in greater detail the role training will play in the post-September 11 world and economy are these training trends from Herb Cohen, president of performance improvement firm Provant Vertical Market Solutions:

1. Training will help workers refocus, rebuilding confidence and restoring productivity.

2. Distance learning will be embraced to address travel concerns, but companies will be choosy about products and providers.

3. Values training will get more respect as company leaders recognize the importance of interpersonal ties and the role of values in restoring confidence.

4. Companies will implement post-downsizing training to give remaining workers the technical and management skills to manage increased workloads.

5. Targeted retention efforts will help keep and develop key performers.

6. Companies will place priority on empowering employees and call in training to serve that function.

7. Leadership development will be even more crucial as organizations realize the importance of leadership in lean times.

Says Cohen, "To engage employees, restore their balance, and improve performance, top management will rely on training as a strategic tool."