TalkSwitch Extends Phone System Leadership

Free software update offers great new call handling features, auto- detection of IP phones and powerful new diagnostic tools

OTTAWA, July 15 /PRNewswire/ -- TalkSwitch(R), the inventor of the owner-friendly(TM) phone system for small and multi-location businesses, today announced the release of TalkSwitch management software version 6.10. This free upgrade adds a wealth of great new call handling features that improve performance and make TalkSwitch systems even more customizable, further simplifies the installation of IP phones and adds powerful new diagnostic tools.

This release represents yet another giant leap forward for customers. With 6.10, setting up a phone system has never been easier. Analog and even IP phones can be added in seconds. Simply connect them to the system and they are automatically detected. Configuration is nearly instantaneous. Additionally, a simple firewall test can be conducted to ensure the network is optimized for VoIP calling. This test can save hours of troubleshooting and is a huge benefit for do-it-yourself end-users, system administrators and installers.

"Software 6.10 is a great advancement for our resellers and customers," said Jan Scheeren, President and CEO, TalkSwitch. "It adds great functionality and provides new diagnostic and configuration tools that make setting up and maintaining a TalkSwitch system incredibly easy. The features built into this new software are a clear indication of our continuing commitment to delivering the most owner-friendly(TM) and vendor-friendly(TM) systems on the market."

Competitive systems like Microsoft(R) Response Point(TM), have sacrificed many necessary features in order to make installation and management simple. Only TalkSwitch has the experience and expertise to be able to offer, in tandem, a "big business" feature set with both analog and IP phone connectivity, and an easy to install and manage system. The competition simply can't measure up to this powerful combination.

Amongst many other new features, the 6.10 software allows for up to 100 system-wide speed dials - important numbers that can be reached quickly and easily from any phone connected to the TalkSwitch. Users now also have the ability to set call handling rules based on the incoming caller ID, allowing them to do things like block telemarketers, or have inbound calls automatically routed to the appropriate regional sales division. This further extends the unprecedented level of customization available from TalkSwitch.

There is also a hotline function, extremely beneficial for hospitality type services which enables pick up of a phone and instant connection to an operator, front desk or taxi service and new hunt group balancing and overflow options that help ensure the organization is making the most efficient use of their PSTN and VoIP lines in harmony.

Software 6.10 supports the new TalkSwitch extended warranty coverage. Customers can now opt to extend the warranty coverage period of TalkSwitch systems by one, two or four years. Extended warranties are available for any TalkSwitch VS system still covered by its original one-year limited warranty.

Existing TalkSwitch customers can upgrade to software 6.10 for free by visiting http://www.talkswitch.com/support/phone_system_software/

All TalkSwitch telephone systems and complimentary products are available through authorized TalkSwitch resellers or directly from http://www.talkswitch.com/.

About TalkSwitch

TalkSwitch(R) is the leading developer and inventor of owner-friendly(TM) phone systems for small and multi-location businesses. Since its establishment in 1990, TalkSwitch has sold tens of thousands of systems that small businesses rely on everyday. With a growing global network of resellers, distributors and partners, TalkSwitch's fully hybrid phone systems are changing the way small businesses communicate.

CONTACT: Chris Brennan, Public Relations Manager, TalkSwitch, (613) 725-2980 x 136; (888) 332-9322 x 136, cbrennan@talkswitch.com; please visit our website at http://www.talkswitch.com/, or call us toll free in North America at 1-888-332-9322. In all other markets, please call (613) 725-2980

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