Oncontact Software Releases CMS Wireless

Oncontact Software, a leading provider of customer relationship management (CRM) solutions for the mid-market, today announced the release of CMS Wireless, a wireless CRM component accessible through any Palm handheld device with the Palm.Net service.

Pairing the technology of Oncontact Software and Palm Computing delivers complete wireless CRM capabilities to customers. Through Palm.Net, CMS Wireless users can access live CRM data via the Internet anytime and anywhere within the broad reach of the service.

Oncontact Software's CRM system, Client Management Software (CMS), has long been recognized for its flexibility and ease of use. To equip all users with nonstop access, regardless of travel or schedule demands, Oncontact Software previously allowed customers to use CMS in a Windows or Web environment, or a combination of the two. Adding Palm access with CMS Wireless further increases the convenience of Oncontact Software's CRM solution. CMS Wireless also preserves Oncontact Software's easy-to-use and easy-to-navigate design.

With CMS Wireless, users can carry the power of their CRM system right in their back pocket, providing fast real-time access to critical customer data anytime, anywhere. CMS Wireless makes it easy for users to stay in touch with customers and prospects around the clock, whether they're in the office or on the road. Users can view, update, add or delete critical customer data. They can also work with any contact, enterprise, activity or opportunity in the system.

"CMS Wireless is part of Oncontact Software's ongoing strategy to keep users of our award-winning CRM solution in constant contact with customers in a way that's convenient for them," said Sam Vaynshtok, V.P. of technology at Oncontact Software. "Oncontact Software's development team designed CMS Wireless to run on the Palm platform. That innovation gives users wireless access to our CRM system with Internet-like speed, providing them fast access to customer intelligence."

Oncontact Software has fully integrated its CRM system with Palm devices through Palm's Web clipping technology. Web clipping is Palm Computing's efficient method for accessing information on the Web. Palm felt accessing content on a Palm device should be similar to clipping an article from the newspaper--you only get the part you really need, nothing more. Because the Web clipping concept operates so efficiently, the desired information usually appears on the screen in less than 10 seconds. As a result, the user's actual airtime is minimal, preserving the charge-time of the handheld device.

About Oncontact Software Oncontact Software develops award-winning CRM software for mid-market companies. Client Management Software (CMS), Oncontact Software's CRM solution that automates the sales, marketing and service areas of an organization, can be run in a Windows and/or Web environment. ClientNet and PartnerNet are Oncontact Software's audience-specific Web portals that enable a company to share information with all business channels.

Oncontact Software is a privately held company with a presence throughout North America, South America, Europe, the Asia/Pacific region and the Middle East. Oncontact Software's products are available through its corporate headquarters in Wisconsin and an international alliance of value-added resellers, system integrators and distributors. Oncontact Software has 250 customers worldwide, including Prudential, Steelcase, Sears and Summit Bank.

Additional Oncontact Software information is located on the Internet at www.oncontact.com or via phone at 800.886.0866.