BroadVox Chooses TCS to Provide E9-1-1 VoIP Service

Market Wire, November, 2004

TeleCommunication Systems, Inc. (TCS) (NASDAQ: TSYS), a global leader in wireless data technology, announced today that BroadVox, a nationwide premier provider of Voice-Over-Internet-Protocol (VoIP) telephone service, has selected TCS as its E9-1-1 VoIP provider. BroadVox subscribers will be offered TCS' E9-1-1 network-based VoIP solution that provides routing of 9-1-1 calls to Public Safety Answering Points (PSAPs), based on the caller's location. The TCS E9-1-1 VoIP service is designed to address current and emerging challenges for emergency services, caused by the rapid evolution of VoIP technologies.

"VoIP is rapidly becoming a primary phone line replacement," stated Jeffery Williams, Chief Information Officer for BroadVox. "Subscribers are already taking their VoIP services with them, when they move, or to their hotel rooms when they travel, or to their favorite coffee shop. We require a service that will evolve with our customers and provide true routing to live personnel for emergency services, and TCS has that service."

Solutions other than the TCS E9-1-1 VoIP product may take 24 to 48 hours for initial activation or subscriber updates to the location information of emergency dispatch service for an existing or new VoIP subscriber, while TCS offers tools that allow for validation of an existing or new user's location information within an hour in most instances. Timely validation means that TCS' solution works for subscribers -- ranging from those looking for a landline replacement to those providing the business traveler with VoIP connectivity on the road.

TCS has taken an active role and is directly engaged with VoIP providers, along with public safety and industry standards bodies, in working to provide the best possible solution for today's subscriber, especially since VoIP is a new and progressive technology. By participating in standards bodies and reaching out to individual PSAPs, TCS is ensuring their solution is designed to accommodate both existing systems and future technologies.

"BroadVox is interested in a complete, reliable solution for providing E9-1-1 with their comprehensive VoIP service and would not settle for less," said Robert Dawson, Senior Vice President of Service Bureau Operations for TCS. "E9-1-1 VoIP is a natural convergence of TCS' years of proven experience in deploying Internet Protocol solutions and providing wireless E9-1-1 services. We look forward to taking communications technology to the next level in the public safety arena."

About BroadVox

BroadVox is a next-generation service provider bringing the best-of-breed IP telephony solutions to its customers. The company operates a carrier-grade VoIP network in the top 92 North American markets. Over 1.5 billion minutes were originated and terminated on the BroadVox network in 2003 alone. BroadVox offers IP telephone services to residential and small office/home office customers, and hosted IP telephone solutions for medium-sized businesses. In addition, BroadVox provides wholesale carrier services to facilities-based carriers, ISPs, voice ASPs, PC-to-phone service providers, international carriers, IXCs and CLECs. Its extensive North American network infrastructure and its international partnerships enable Broadvox to provide globally ubiquitous hosted communication services to its customers. BroadVox has corporate offices in Cleveland, Ohio and several regional offices in the United States. For more information about BroadVox, visit www.broadvox.net.

About TeleCommunication Systems, Inc.

TeleCommunication Systems, Inc. (TCS) (NASDAQ: TSYS) is a leading provider of mission critical wireless data solutions to carriers, enterprise and government customers. TCS' wireless data offerings include location-based Enhanced 9-1-1 services, and messaging and location service infrastructure for wireless operators, real-time market data and alerts to financial institutions, mobile asset management and mobile office solutions for enterprises, and encrypted satellite communications to government customers. For more information visit www.telecomsys.com.

This announcement contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities and Exchange Act of 1934, as amended. These statements are based upon TCS' current expectations and assumptions that are subject to a number of risks and uncertainties that would cause actual results to differ materially from those anticipated.

The actual results realized by the Company could differ materially from the statements made herein, depending in particular upon the risks and uncertainties described in the Company's filings with the Securities and Exchange Commission (SEC). These include without limitation risks and uncertainties relating to the Company's financial results and the ability of the Company to (i) reach and sustain profitability as anticipated, (ii) continue to rely on its customers and other third parties to provide additional products and services that create a demand its products and services, (iii) conduct its business in foreign countries, (iv) adapt and integrate new technologies into its products, (v) expand its business offerings in the new wireless data industry, (vi) develop software and provide services without any errors or defects, (vii) protect its intellectual property rights, and (viii) implement its sales and marketing strategy.


 

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