Chordiant to Showcase New Process-Driven Applications at BrainStorm Group's Business Process Management Conference

Market Wire, November, 2004

Chordiant Software, Inc. (NASDAQ: CHRD) today announced that it will showcase its process-driven solutions at BrainStorm Group's Business Process Management Conference, taking place here on Nov. 3rd-4th at the Crowne Plaza Times Square in Manhattan. Chordiant will demonstrate its practical approach to implementing BPM and industry-specific processes that improve operational results through more efficient and effective business process management.

This is the third of three BrainStorm events in 2004, which serve IT and Business executives seeking an unbiased source of education, insight and expertise in order to ensure the success of their BPM initiatives. The conference programs feature a strategic management perspective presented by the best and brightest industry luminaries, independent analysts and experienced practitioners from world-class organizations. Chordiant will address the profound change taking place in the evolution of application architectures, and will demonstrate its new, process-driven applications to show how customers are using these solutions to achieve significant productivity improvements and gain sustainable competitive advantage.

Chordiant's process-driven solutions are used by many of the world's largest enterprises in retail finance, telecommunications, and consumer direct service industries. Chordiant's industry processes together with servicing, marketing, and work management applications are generated by a high-performance business process management system deployed in a services-oriented architecture. This enables end-to-end processing from the front to the back office, implementing an organization's unique processes and policies, while leveraging and modernizing their existing applications and data.

About Chordiant Software, Inc.

Chordiant (NASDAQ: CHRD) solutions automate and manage operational business processes for leading service-driven global organizations in retail finance, telecommunications and consumer direct industries. Chordiant orchestrates the unique processes of an organization from the point of customer interaction, through the front and back offices to multiple transactional systems, corporate applications and data stores. Our solutions integrate existing infrastructure to orchestrate the assembly, enhancement and delivery of optimal role based business processes to the appropriate channels. Business value is realized through improved employee productivity, savings in operational costs, and increased business adaptability. Headquartered in Cupertino, California, Chordiant maintains offices in Boston; Chicago; Mahwah, N.J.; Manchester, N.H.; New York City; London; Paris; Amsterdam; and Munich.

Safe Harbor

This news release includes "forward-looking statements" that are subject to risks, uncertainties and other factors that could cause actual results or outcomes to differ materially from those contemplated by the forward-looking statements. Forward-looking statements in this release are generally identified by words, such as "believes," "anticipates," "plans," "expects," "will," "would," "guidance," "projects" and similar expressions which are intended to identify forward-looking statements. There are a number of important factors that could cause the results of Chordiant to differ materially from those indicated by these forward-looking statements, including, among others, potential difficulties in the assimilation of operations, strategies, technologies, personnel and products of acquired companies and technologies, the impact of perceived or actual weakening of economic conditions on customers' and prospective customers' spending on Chordiant software and services; quarterly fluctuations in Chordiant's revenues or other operating results; failure by Chordiant to meet financial expectations of analysts and investors, including failure resulting from significant reductions in demand from earlier anticipated levels; risks related to market acceptance of Chordiant's products; customization and deployment delays or errors associated with Chordiant products; impact of long sales and implementation cycles for certain Chordiant products; reliance by Chordiant on a limited number of customers for a majority of its revenues; Chordiant's need to retain and enhance business relationships with systems integrators and other parties; Chordiant's use in its products of third-party software; activities by Chordiant and others regarding protection of intellectual property; and competitors' release of competitive products and other actions. Further information on potential factors that could affect the financial results of Chordiant are included in risks detailed from time to time in Chordiant's Securities and Exchange Commission filings, including without limitation Chordiant's Annual Report on Form 10-K and Quarterly Reports filed on Form 10-Q. These filings are available on a Web site maintained by the Securities and Exchange Commission at http://www.sec.gov. Chordiant does not undertake an obligation to update forward-looking or other statements in this release.