Travel Buyers Find Immediate Solution To "Use It Or Lose It" Airline Policy: eMinder By Corporate Travel Management Group

Practically every day in recent weeks, travel buyers have been inundated with policy changes implemented by major airline carriers. The industry's latest change, "use it or lose it" non-refundable ticketing, has caused the largest upset for business travelers who often have last minute schedule changes. While other travel management firms are developing products to respond to this policy, Corporate Travel Management Group (CTMG) has implemented and begun using eMinder, a robotic tool that reminds travelers of their non-refundable tickets prior to their scheduled trip. And beginning this week, on a free 30 day trial basis, all CTMG clients will reap the benefits of this tool.

With eMinder, travelers holding non-refundable tickets will automatically receive reminders via email five days prior to their upcoming trip. If the traveler is unable to use their ticket, they simply respond to the email to advise CTMG of the change. Should the traveler not have an exact reschedule date, they can request CTMG exchange the ticket for a future date as far out as possible. The traveler will then have the option of again exchanging this ticket any time prior to their scheduled departure date and avoid losing the ticket value. All this can be done for an exchange fee imposed by the airline for each change and the associated CTMG transaction fee(s), resulting in a savings typically much greater then the value of the ticket.

eMinder is further complemented by CTMG's other ticket management solution, E-Track, which automatically monitors unused tickets to ensure reimbursement. These products, in combination with the data management power of AutoTECH, and the policy administration automation of CTMG's own AutoCOP product, provide corporations total travel management solutions that focus on every travel dollar spent.

CTMG, a top 30 global travel management firm, has offered outstanding travel programs to companies large and small for over 26 years. Headquartered in the Chicago suburb of Lombard, with offices around the United States, its technological offering and outstanding staff have pioneered the development of many new products, including eMinder. CTMG provides one-on-one account management, and the highest level of support for any travel department. In addition, CTMG offers its clients and travelers many benefits including: around-the-clock agent access 365 days a year; customized services and reporting options; on-line booking tools; emergency assistance; and much more. For further details regarding product offerings, contact CTMG at 866-545-6789 or visit its website at www.corptrav.com.