Chordiant Predictive Analytics Director Provides "State of the Art" Customer Predictive Modeling and User Efficiency

Market Wire, March, 2005

Chordiant Software, Inc. (NASDAQ: CHRDE) today announced the immediate availability of Chordiant Predictive Analytics Director, a new application within the Chordiant Decision Management suite. Providing advanced predictive analytics, this module uses proprietary and patent pending analytic techniques, developed through 15 years of R&D to provide high quality models to predict customer behavior. The solution is specifically designed for the business needs of enterprises that need immediate access to very high quality models. The application allows business users to automate time consuming elements of the data analysis process and creates a "modeling factory" environment. It also adds significant predictive power and reliability to statistician centric modeling approaches expanding the access and ease of use to many more marketing and business users.

Chordiant Predictive Analytics Director allows business users to define a company's best practice and use this to increase the overall number of predictive models deployed and ensure their constant high quality. Efficiency increases are realized by automating processes wherever practical and realistic, to achieve maximum throughput. In addition, the potential data problems are identified before they may become harmful and users are actively guided to develop models that are realistic in practice to realize the optimal decision quality and return on investment.

"The software has been used by leading marketing and data analysis companies in retail financial services, telecommunications and media and among leading consumer companies. In addition to extensive marketing use, it is routinely used to predict credit risk and compliance for large banks," said Chordiant President Don Morrison. "The software addresses the issue of building models to predict customer behavior in a fast, efficient manner, while allowing the business community to really drive the customer interaction strategy in a meaningful way."

Chordiant's Predictive Analytics Director provides key benefits for customers by developing a streamlined business orientated process to quickly and accurately develop models drawing on past experiences with customers to predict likely future events. Focusing on the complete process of development, analysis, deployment, and monitoring Chordiant Predictive Analytics Director utilizes best of breed techniques that emphasize transparency and predictive power through a combination of maximum possible automation, supplemented with key business understanding where most appropriate. It offers the quality of models that typically were the prerogative of large statistical software packages, but with better focus on the end result and bottom line benefits. The ROI cases can be significant in terms of improved customer retention, reduced training and implementation costs, higher revenue and decreased risk.

About Chordiant Software, Inc.

Chordiant (NASDAQ: CHRDE) automates the end-to-end operational business processes that enable the business from the back-office systems, existing applications and processes through to the communications with customers.

Chordiant Solutions combine powerful business process management technology with your business processes for multi-channel applications in marketing, decision management, the contact center, and retail channels, including self-service. The solutions provide end-to-end, process-driven applications, encompassing a single view of the customer, delivered through a role-based desktop. The solutions integrate with existing systems and data thereby leveraging current assets. Chordiant Services enable rapid and successful implementations by reducing risk, increasing return on assets and lowering total cost of ownership.

Headquartered in Cupertino, California, Chordiant maintains offices in Boston; Mahwah, N.J.; Manchester, N.H.; New York City; London; Paris; Amsterdam; and Munich.

Safe Harbor

This news release includes "forward-looking statements" that are subject to risks, uncertainties and other factors that could cause actual results or outcomes to differ materially from those contemplated by the forward-looking statements. Forward-looking statements in this release are generally identified by words, such as "believes," "anticipates," "plans," "expects," "will," "would," "guidance," "projects" and similar expressions which are intended to identify forward-looking statements. There are a number of important factors that could cause the results of Chordiant to differ materially from those indicated by these forward-looking statements, including, among others, potential difficulties in the assimilation of operations, strategies, technologies, personnel and products of acquired companies and technologies, the impact of perceived or actual weakening of economic conditions on customers' and prospective customers' spending on Chordiant software and services; quarterly fluctuations in Chordiant's revenues or other operating results; failure by Chordiant to meet financial expectations of analysts and investors, including failure resulting from significant reductions in demand from earlier anticipated levels; risks related to market acceptance of Chordiant's products; customization and deployment delays or errors associated with Chordiant products; impact of long sales and implementation cycles for certain Chordiant products; reliance by Chordiant on a limited number of customers for a majority of its revenues; Chordiant's need to retain and enhance business relationships with systems integrators and other parties; Chordiant's use in its products of third-party software; activities by Chordiant and others regarding protection of intellectual property; and competitors' release of competitive products and other actions. Further information on potential factors that could affect the financial results of Chordiant are included in risks detailed from time to time in Chordiant's Securities and Exchange Commission filings, including without limitation Chordiant's Annual Report on Form 10-K, as amended, and Quarterly Reports filed on Form 10-Q. These filings are available on a Web site maintained by the Securities and Exchange Commission at http://www.sec.gov. Chordiant does not undertake an obligation to update forward-looking or other statements in this release.