MessageOne at Highest Alert Level Supporting Clients Through Hurricane Katrina Disaster
Market Wire, August, 2005
MessageOne's crisis response team has been on high alert, operational, and working around the clock since Friday morning supporting more than twenty-five organizations who have either been impacted by, are recovering from, or are in the current path of Hurricane Katrina. MessageOne, the fastest growing business continuity company, is providing email recovery, emergency notification services and application availability to meet its customers' needs during the crisis.
Current customers seeking assistance can immediately call MessageOne 24 hours a day, toll-free, at 1-888-367-0777 or via email at support@messageone.com. For those not currently a MessageOne client and in need of assistance with email recovery, emergency notification or application availability, help is still available at 512-652-4500. In many instances, MessageOne customers can deploy and be up, running, and protected in less than one hour.
"During this potentially catastrophic event, MessageOne's crisis response team is standing by and supporting clients at the highest alert levels, ready to assist those whose organizations and businesses have, or will be, incapacitated and impacted by Hurricane Katrina," said MessageOne CEO Satin Mirchandani.
With Customer Service In Mind, AlphaStaff Stays One Step Ahead of Katrina
For Boca Raton, Florida-based AlphaStaff -- the world's leading human resources outsource processing firm -- preparations and response to Hurricane Katrina started months ago -- long in advance of this year's hurricane season. A key tenant of AlphaStaff's value proposition to their clients is their availability and ability to process all HR functions, including payroll, on behalf of clients around the United States -- no matter what.
Based on plans put into place earlier this year, AlphaStaff was able to invoke business continuity plans early Friday morning that effectively and seamlessly moved back office IT operations and payroll processing for their clients from their Florida headquarters to a backup facility located in Atlanta, Georgia.
MessageOne OneSwitch(TM) provides guaranteed application continuity at the push of a button. OneSwitch replicates application data in real-time to a company's local or remote backup system over a standard network connection. By automating complex failover and failback processes, OneSwitch allows companies to resume normal operations quickly without user intervention or the long delays associated with restoration from tape. For organizations where application availability is business critical, MessageOne OneSwitch is the only solution that can ensure an effective failover during any crisis or system failure. OneSwitch fully automates replication, failover, and failback for all essential Windows applications.
"We are proud to work closely with clients like AlphaStaff. The forward-thinking AlphaStaff IT and executive management team clearly have made their customers' success a top priority," said MessageOne's Mirchandani. "It is gratifying to our crisis response team to play a role in AlphaStaff's solid business continuity plan which clearly paid off over the past 72 hours.
"Additionally, MessageOne has ample experience from past disasters and last year's hurricane season to take on new clients in the days or even hours before a crisis strikes," added Mirchandani. "While it is always nice to have ample time to preplan, we are there for organizations that need a fast, reliable and easy deployment to support their businesses in crucial times."
About MessageOne
MessageOne (http://www.messageone.com), headquartered in Austin, Texas, is the fastest growing business continuity company. MessageOne's suite of products includes the Emergency Mail System(TM) (EMS(TM)), a highly scalable, extremely affordable standby email solution built on Linux; AlertFind(TM), the leading enterprise emergency notification and escalation platform; and OneSwitch(TM), the only solution to provide automated one button failover service for Windows applications. Founded by Adam Dell, MessageOne customers include Motorola, T. Rowe Price, CIT, Young Broadcasting and MaxRe.
For more media information, contact: Lisa Hendrickson Public Relations MessageOne, Inc. Phone: 516-643-1642 Email: Email Contact Michael Rosenfelt Executive Vice President MessageOne, Inc. Phone: 512-652-4500 Email: Email Contact
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