Pilot Software Announces Availability of PilotWorks 2006, First Performance Management Solution to Streamline Metrics Collection and Approval Process and to Focus on End-User Adoption

Pilot® Software Inc., the original provider of operational performance management solutions, today announced availability of PilotWorks 2006, the first ever performance management solution that streamlines the process of collecting, approving, and publishing metrics, thereby addressing the primary reason that most performance management deployments fail to meet their original expectations. Coupled with dozens of other new features designed to accelerate adoption, PilotWorks provides organizations with the only performance management solution to provide a truly personalized experience.

"Knowing that adoption is key to sustaining performance management success, many of the features in PilotWorks 2006 are geared towards enhancing the end-user experience," said Jonathan D. Becher, CEO and president of Pilot Software. "PilotWorks allows for personalization at three different levels: by deployment, context, and all the way down to the individual level."

Initial customers migrating to the solution include the General Services Administration (GSA) and Sarasota County Government.

Focusing on providing users personalization and autonomy, while ensuring organizational alignment, new features include the entry and approval component of PilotWorks that streamlines the process of collecting metrics for a performance management system.

Analogous to what content management solutions did for Web site management, Pilot's distributed and delegated entry, approval and publishing component uses an easy-to-follow workflow system to help jumpstart performance management programs, significantly reducing costly errors and the amount of time spent on metrics collection and approval. Additionally, this approach allows organizations to quickly collect quantitative metrics without having to spend time integrating transactional systems or establishing a data warehouse just for one or two metrics. Also qualitative metrics created for the purpose of monitoring performance can now be collected without having to establish a new system. Key features include:

--  Enter data using easy-to-use Web forms or Excel templates that display
    only data relevant to metrics owner, ensuring focus on the task at hand.
--  Full audit trail captures detailed user interactions, including time
    stamps for approval, rejection and submission of metrics.
--  Notes typically communicated via email or telephone can be tied to any
    specific step within the process, creating a complete snapshot of workflow
    best practices for future use.
--  Ability to create templates and assign metrics to various users
    facilitates a streamlined approach to metrics data entry workflow.
--  A single interface manages collection, entry, approval and publishing
    of metrics across multiple users and data models.
--  Email notification apprises users of next steps, keeping the metrics
    process moving forward.

In addition to the entry and approval component of PilotWorks, the new Home Tab of PilotWorks provides each user with their own personalized experience to performance management increasing the adoption and acceptability of the solution. Features include:

--  State-specific bookmarks enable each user to capture and share a
    "moment in time" critical to addressing performance issues in dynamic, fast-
    paced organizations.
--  Personalized performance summaries allow users to track key
    indicators, objectives and initiatives important to them.
--  Wireless-enabled alerts allow managers -- anywhere in the world -- to
    take immediate corrective action on areas of concern, heading off future
    performance issues.
--  Archived alerts go beyond simple email notification to eliminate
    concerns over lost or misfiled emails and ensure a comprehensive repository
    of performance management insight.

Pricing and Availability

PilotWorks 2006 is available now. Pricing starts at $25K. For more information about PilotWorks, email us at info@pilotsoftware.com or (650) 230-2858.

About PilotWorks

With the ability to manage goals, initiatives and metrics in one comprehensive yet modular offering, PilotWorks dramatically improves performance. Providing users the utmost personalization and autonomy, while ensuring organizational alignment with the ability to grow cohesively, PilotWorks is the only operational performance management solution to address both the needs of the organization and the individual user.

About Pilot Software

Validated by more than 300 worldwide customers, Pilot provides operational performance management solutions for progressive commercial and public sector organizations that dramatically increase performance. Pilot's unique middle-out, incremental approach combined with its patent-pending software, integrates all three of the performance management cornerstones -- goals, initiatives and metrics. With both the first-ever performance management solution deployed and the largest-known operational performance management deployment within the U.S. federal government -- Pilot's solutions are used by leading customers worldwide such as Advanced Navigation and Positioning Corporation, American Heart Association, The Boeing Company, Coors Brewing Company, General Services Administration, Health Net, Ingersoll-Rand, JetBlue, Pacific Life Insurance, Phillips Medical, Sarasota County Government of Florida, and SMARTpages.com®.