RSA Security Standardizes on Tidal Software Products for SAP Performance Management and Enterprise Scheduling of High-Volume Data Processing

Tidal Software, a leading provider of application scheduling and performance management software, today announced RSA Security Inc. has standardized on Tidal Horizon(TM) for SAP and Tidal Enterprise Scheduler(TM) to simplify SAP® R3 and SAP® BW administration and streamline high-volume data processing. Responding to growth, RSA Security, the expert in protecting online identities and digital assets, is standardizing on Tidal Horizon for SAP and Tidal Enterprise Scheduler to automate SAP application performance management and increase job scheduler processing efficiency for SAP R3, SAP BW and other systems.

RSA Security runs its SAP applications 24x7 and has users worldwide. With its SAP environment continuing to expand, existing application performance management tools could not scale in a way that would support the company's objectives. RSA Security required complete visibility into their SAP system alerts and integration into Microsoft Operations Manager 2005. Beyond that, RSA Security desired a solution that would dramatically reduce the need for manual intervention and offered the kind of 24x7 coverage needed for their global operations. Tidal Horizon for SAP provided the kind of solution they needed.

"Tidal Horizon for SAP lets us prevent problems instead of react to them," says Torsten Guttenberger, manager, Information Systems at RSA Security. "It frees our SAP administrators to focus on the interesting, useful work of improving the overall application instead of monitoring the system. Horizon's embedded administrator expertise not only gathers and interprets data around the clock, but suggests courses of action to cut down on the analysis."

Tidal Horizon for SAP features embedded administrator expertise, known as Expert-in-a-Box(TM), for simplifying advanced SAP performance management, including support for SAP NetWeaver(TM), deep analysis of database problems, dynamic job profiling, and extensive reports for service level metrics. The Tidal Horizon's Expert-in-a-Box technology provides expert analysis of SAP alerts in real-time, reducing by over 97% the number of alerts delivered to administrators. Horizon then offers specific diagnosis and detailed advice covering issues in the application, middleware, and database layers to help reduce time to repair from hours and days down to minutes. Horizon helps reduce on average the number of experts needed to diagnose any problem and its real-time monitoring helps capture problems the first time they occur.

To complete the solution, RSA Security also selected Tidal Enterprise Scheduler as the job scheduler to streamline complex processing. IT experts at RSA Security cited ease-of-use, support for SAP, and the linkage between scheduling and performance as criteria for their selection.

"Due to growth we had a long term need to simplify job scheduling, particularly relative to our SAP R3 implementation," said Dave Tacey, senior systems administrator at RSA Security. "Among other things Tidal Enterprise Scheduler lets us have a single view of complex batch processing schedules and eliminates the need to manually check each system and each phase in the cycle. We expect to gain a great deal of efficiency from the integration of our scheduling and performance products together with our monitoring and alerting solution."

RSA Security will use Tidal Horizon for SAP and Tidal Enterprise Scheduler with Microsoft Operations Manager 2005 to further simplify monitoring. Horizon puts performance management of SAP into Microsoft Operations Manager 2005, enabling datacenters to monitor SAP together with all their other infrastructure and applications from a single console. Tidal Horizon also assists Tidal Enterprise Scheduler by dynamically monitoring long running jobs for performance issues.

"RSA Security's IT team is taking a very effective approach to optimization of their SAP by applying the most advanced solutions for application scheduling and performance management," said Rod Butters, senior vice president of marketing at Tidal Software. "This approach will not only enable them to quickly address problems, but will free resources to improve and expand the global deployment and operation of SAP."

About Tidal Software

Tidal Software is a leading provider of application scheduling and performance management solutions. Tidal provides products that make applications, such as SAP®, PeopleSoft®, and Oracle E-business Suite(TM), more efficient, productive, reliable, and secure, enabling them to return the business value that companies need to be successful. Tidal's software is used by many of the world's most advanced datacenters, including General Mills, HP, Microsoft, T-Mobile, and Warner Brothers. The privately held company is venture-funded by JPMorgan Partners, Novus Ventures and VantagePoint Venture Partners. For more information, contact Tidal Software at (650) 475-4600 or visit the company's web site at www.tidalsoftware.com .

Tidal Software Logo, Tidal Enterprise Scheduler, Tidal Horizon and Expert-in-a-Box are trademarks of Tidal Software, Inc. All other trademarks are those of their respective owners.