Leading Open Source CRM Provider Centric CRM Announces Full Support for IBM DB2 Data Server Software

Market Wire, July, 2006

Centric CRM, developer of the most advanced Open Source Customer Relationship Management (CRM) system available, announced today that it has completed its port of Centric CRM to IBM DB2 data server software . Effective immediately, Centric CRM now provides fully optimized support for the entire portfolio of DB2 data server software, including DB2 Express-C and DB2 for z/OS thus becoming the first open source application vendor to earn IBM's "Ready for IBM DB2 Data Server Software" designation.

As an example of a true enterprise-class open source application, Centric CRM's strategy is to run on any computing stack, from a pure open source Java-based stack, to the most sophisticated enterprise server stack available from large enterprise vendors such as IBM. In keeping with the open source spirit, Centric CRM will begin distributing IBM's DB2 Express-C data server with its core CRM offering, giving customers the option to install DB2 as their CRM database.

"Given Centric CRM's commitment to running well on any computing environment likely to be found in an enterprise, whether large or small, and given IBM's release of a freely redistributable version of it, supporting DB2 was an obvious move for us," said Tom Manos, Chief Technology Officer for Centric CRM. "DB2 Express-C, like every other version of DB2, provides absolutely top-of-the-line database performance and we are thrilled to be able to offer it to our customers."

"DB2 Express-C is the first database to provide enterprise class features and development capabilities in a no cost package. This combination provides a quick and cost effective migration option for ISVs and customers alike as the enablement of Centric CRM in one week proves," said Boris Bialek, Program Director, IBM DB2 Business Partner Enablement. "IBM, like Centric CRM, is committed to the open source community."

"We are incredibly pleased with how the relationship with IBM has evolved," said David Richards, CEO for Centric CRM. "The IBM team has been responsive, innovative and tremendously supportive. We look forward to a long and productive relationship between the two companies."

About IBM

For more information about IBM DB2 Express-C visit http://ibm.com/db2/express

About Centric CRM

Centric CRM is the developer of the world's most advanced open source Customer Relationship Management (CRM) system. Under development for almost seven years, Centric CRM comprises over 2 million lines of code. Its advanced Java/J2EE, web-based, and object-oriented architecture runs on all standards-based platforms. It's used today by Fortune 500 companies in large configurations and by thousands of smaller enterprises. Centric CRM includes all common CRM modules and adds significant capabilities such as Website Authoring, Enterprise Content Management, Project and Document Management, Customer Surveys, and advanced Help Desk functions.

Press Contact Centric CRM: Michael Harvey CMO and VP of Corporate Development Centric CRM Tel: 757.470.5502 E-mail: Email Contact