VoIP service revenue doubles in North America, Europe, Asia Pacific in 2005

VoIP service revenue roughly doubled in North America, Europe, and Asia Pacific from 2004 to 2005, and is expected to continue booming at least over the next 5 years, says Infonetics Research in its new VoIP Services report.

A combined $120 billion will be spent on VoIP services between 2005 and 2009 in the 3 regions.

"Businesses around the world are migrating to IP for increased functionality, greater flexibility, improved productivity, and the potential of growing revenue through better customer service," said Stéphane Téral, principal analyst at Infonetics Research.

"VoIP services continue to pick up fast in North America and in many parts of Europe, particularly in central and Eastern Europe, where small businesses have a strong appetite for business trunking, IP Centrex, and VoIP VPN services," Téral continued. "In Asia Pacific, VoIP service revenue about doubled that of North America and Europe in 2004, and continues at a blazing pace. China will likely emerge as a major VoIP business market in the coming years because the Chinese government is encouraging carriers to accelerate the migration to IP Centrex and IP PBX from their existing TDM Centrex."

Report Highlights

-- Between 2005 and 2009, VoIP service revenue will grow from:
   -- $2.6 billion to $13.3 billion in North America
   -- $2.3 billion to $12.7 billion in Europe
   -- $4.2 billion to $12.9 billion in Asia Pacific

-- Percent of VoIP service revenue coming from residential vs. business
   customers:
   -- 51% in North America
   -- 72% in Europe
   -- 83% in Asia Pacific

-- The number of worldwide VoIP subscribers is expected to almost double
   2005 to 2006, when it will top 47 million

-- Vonage leads in North American residential/SOHO VoIP subscriber market
   share, but is down from 34% in 2004 to 27% in 2005, resulting from
   fierce competition from cable MSOs, traditional telcos, and low-cost
   new entrants

-- Cable companies continue pushing to increase VoIP subscriber share:
   Cablevision and Time Warner Cable each have double-digit share and
   combined have 39% of all North American residential VoIP subscribers

-- AT&T, Comcast, and Cox are the only other providers with North American
   VoIP subscriber share greater than 3%

Infonetics' VoIP Services report presents market size and forecasts for hosted VoIP and managed IP PBX VoIP services, including a hosted VoIP split for residential/SOHO, business, and wholesale in Asia Pacific, Europe, and North America split by US vs. Canada. The report includes a residential/SOHO VoIP subscriber forecast for all 3 regions.

Download sample data at www.info.infonetics.com . For sales, contact Larry Howard, vice president, at larry@infonetics.com or 1 (408) 583-3335.

Infonetics Research ( www.infonetics.com ) is the premier market research and consulting firm specializing in data networking and telecom. Services include quarterly market share and forecasting, end-user and service provider survey research, and service provider capex analysis.

Press Contact: Stéphane Téral Principal Analyst, Service Provider VoIP, IMS & FMC Infonetics Research 1 408.583.3371 Email Contact