MphasiS Healthcare Solutions Offers New Suite of Domestic BPO Services

MphasiS Healthcare Solutions , formerly Eldorado Computing, Inc., announced the availability of new services for healthcare payer organizations seeking a U.S.-based business processing outsourcing (BPO) partner. Among other services, MphasiS Healthcare Solutions' Domestic BPO offerings include the management of customer service, billing and collections, stop-loss reporting, pre-certification, large-case management and COBRA administration.

TPAs and healthcare payers can select from the company's full-service Domestic BPO capabilities or choose just one service element or multiple ones, depending on the need. MphasiS Healthcare Solutions' Domestic BPO services are ideal for companies involved in health benefits management that are considering alternatives to outsourcing some functions to offshore providers.

"Our domestic BPO solutions ensure a high level of customer service from an experienced organization that understands healthcare payer clients' evolving needs," said Zane Bell, vice chairman of MphasiS Healthcare Solutions. "We encourage healthcare payers of all sizes to take advantage of our domestic BPO services as we can deliver a high level of flexibility and enable payers to swiftly increase their operational scale. Additionally, this model is ideal for those administrators that want to approach outsourcing incrementally with the ability to migrate specific services offshore for increased savings over the long term."

TPAs face increasing pressure to improve profitability while still providing innovative services and customer service to employers and members. Domestic BPO services from MphasiS Healthcare Solutions are delivered seamlessly, and customers will notice significant process improvements after three months. MphasiS Healthcare Solutions adds value by freeing up staff from selected tasks, so they can focus on other important aspects of customer service.

About MphasiS Healthcare Solutions, Inc.

Based in Phoenix, Arizona, MphasiS Healthcare Solutions* (Eldorado Computing, Inc.), specializes in health insurance application development, business process outsourcing services, IT engineering and operational consulting. The company serves the full spectrum of organizations nationally and internationally engaged in managing health benefit plans including third party administrators (TPAs), health plans, employers and self-insured organizations. Together, MphasiS Healthcare Solutions customers manage 5 million lives and handle 35 million claims annually. For more information, contact 602.604.3100 or visit www.eldocomp.com and www.mphasis.com .

* The legal entity remains unchanged as Eldorado Computing, Inc.

MEDIA CONTACTS: Jodi Amendola Amendola Communications for MphasiS Healthcare Solutions 480.664.8412 ext. 11 jamendola@ACmarketingPR.com