Mitsubishi Research Institute DCS Co., Ltd (Japan) Selects MKS Integrity for ITSM/ITIL

Market Wire, October, 2007

MKS Inc. (TSX: MKX) today announced that Mitsubishi Research Institute DCS Co., Ltd (DCS) had selected Japanese edition of MKS Integrity for ITSM/ITIL.

DCS's initial implementation of MKS Integrity enables process automation, management and recording of incident, problem, change requests, change orders and release into production for both internal and customer software applications across multiple platforms. The multi-dimensional relationship methodology used to manage configuration Items means improved impact analysis capabilities when incidents occur.

MKS Integrity for ITSM/ITIL went live at DCS in September, and the MKS solution users include both DCS staff and service subcontractors.

Mr. Kanne Akabane, Senior Managing Director and Executive Officer comments, "Our first step with MKS Integrity was automation of process and streamlining of software application maintenance activity, from incident to release, across multiple hardware and software platforms. The power and flexibility of the MKS Integrity workflow engine means that we are easily able to tailor the MKS Integrity ITSM/ITIL solution with our own processes and data. We have applied the solution to our geographically diverse maintenance activities and integrated MKS Integrity securely with our existing infrastructure and tools. We look forward to further strengthening of our services for our customers' businesses by gradually broadening the scope of MKS Integrity implementation".

MKS Integrity was selected after comparison with other more traditional help desk solutions. The key reasons for the selection of MKS Integrity include functional richness, flexibility and ability to smoothly integrate downstream into source code, testing and document management, all of which are part of the MKS Integrity platform.

MKS Japan Managing Director, David Jones adds, "Winning DCS's business was a team effort with Mitsui Knowledge Industries (MKI). MKI's consulting power in the ITSM/ITIL area, together with the strength and flexibility of the MKS Integrity ITSM/ITIL solution enabled us to fend off competing bids from the more traditional, siloed help desk solutions. We look forward to serving and adding value to DCS and also customers of DCS over the coming years".

MKS's partner Mitsui Knowledge Industry's Executive Director, Mr. Tetsuo Kawashima comments, "MKS Integrity is now proven as a very strong joint solution for Application Lifecycle Management (ALM) and ITSM in the Japanese market. Our own experience with MKS Integrity and the close teamwork between our consultants and MKS's growing team in Japan positioned us to provide this high value added solution to DCS".

About Mitsubishi Research Institute DCS Co., Ltd.

Mitsubishi Research Institute DCS Co., Ltd has provided "IT Total Solutions" encompassing IT consulting, system design, development and operations. In December 2004, DCS began a strategic partnership with Mitsubishi Research Institute, Inc. (MRI), and Mitsubishi UFJ Financial Group, Inc. (MUFG) to develop the full scale cooperation in the area of systems solutions. Since March 2006, with the addition of Mitsubishi UFJ Research and Consulting co. Ltd, the 4 companies has worked in partnership to provide "Best Solution" to support the business of their customers.

With this joint initiative, DCS will further increase its strength in the area of business consulting, and along with the high quality of system development, operations and maintenance, DCS will enable the realization of business renovations and the creation of values for its customers. More information in Japanese can be found at http://www.dcs.co.jp/ .

About MKS

MKS is a globally recognized leader of software application management, harmonizing the disciplines of application lifecycle management and IT service management to aid Global companies in achieving higher levels of productivity, process standardization and rapid innovation. For more information about MKS, visit our Web site at http://www.mks.com .

About MKS Integrity

MKS Integrity is an enterprise software platform that coordinates and manages software application activities and configuration items through the establishment a unified application data framework to deliver productivity, visibility and compliance. MKS Integrity's unified approach provides IT and software engineering organizations with end to end coverage across the application development lifecycle with capabilities including requirements management, to software configuration management (SCM), software change management, build management and test management, through to deployment and release management, and IT portfolio management. MKS Integrity facilitates software applications management within large organizations that have a need for enterprise class scalability, multi-platform capability, support for multiple geographic locations, traceability, audit ability and granular access control and security. By spanning all aspects of the application the development lifecycle, MKS supports critical business transformations including SOA, application rationalization and IT outsourcing.

 

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