Sitel Appoints Eric Blassberg as Chief Global Information Officer

Market Wire, February, 2008

Sitel, a leading global business process outsourcing (BPO) provider, today announced the appointment of Eric Blassberg to the position of Chief Global Information Officer. Blassberg will be responsible for Sitel's worldwide IT operations and report directly to president and CEO Dave Garner.

Blassberg brings more than 20 years of IT leadership experience to his role as Chief Global Information Officer and has a solid reputation for developing IT staff and strategies that deliver operational ROI and proven vendor and cost management solutions. Throughout his career he has held senior IT positions at JPMorgan Chase, Sears, Roebuck and Co., and most recently served as CIO for Outsourcing Solutions, Inc.

"Given Eric's exemplary track record and proven leadership skills, he is a perfect fit to head our Global IT team," said Garner. "As businesses continue to look at their customers on a more global basis, Sitel needs an IT leader with the vision to take on the challenge of growth and expansion required to meet current and future business needs. Eric shares our commitment to delivering value through results for our clients."

"I am thrilled at the opportunity to join Sitel's executive management team," said Blassberg. "Sitel is a clear industry leader and I look forward to applying my skills and knowledge of best practices to Sitel's IT operations around the world."

Blassberg holds a B.S. and MBA from Northern Illinois University.

About Sitel

Sitel is a global Business Process Outsourcing (BPO) leader. The company meets clients' customer care and transaction processing needs through 67,000 associates in 27 countries. Sitel provides world-class solutions from on-shore, nearshore and offshore locations across 155 facilities throughout North America, South America, EMEA and Asia Pacific. The company's award-winning services provide clients with the strategic insight, scale and diversity of offerings to ensure the best return on their customer investment. The company is privately held and majority owned by Canadian diversified company, Onex Corporation. For more information, please visit www.sitel.com .

Media Contacts: The Americas Andrew Kokes Sitel 1 877.95.Sitel Email Contact EMEA Joe Doyle Sitel 44 1923 476084 Email Contact Dawn Sullivan/Rob Skinner Schwartz Communications 1 781.684.0770 Email Contact Nik Ellis Hot Pepper PR 121 233 0533 Email Contact