On TechRepublic: Worst job in the world?
Find Articles in:
all
Business
Reference
Technology
News
Sports
Health
Autos
Arts
Home & Garden
advertisement
advertisement

Content provided in partnership with
Market Wire

New Version of Vindicia Software Puts Business Users in the Driver's Seat

Market Wire,  June, 2008  

Vindicia, a leading provider of on-demand payment management software, today announced it has released a new version of its integrated billing and fraud management solution. With new portal-based functionality designed specifically for business users, this latest version puts the power of Vindicia's solution directly in the hands of business professionals.

"The enhancements we're announcing today reflect our focus on helping business users unlock the power of our solution," said Gene Hoffman, chairman and CEO of Vindicia. "They also reflect our emphasis on flexibility. A billing infrastructure needs to accommodate the frequent, rapid changes online merchants make to their commerce strategy. We've designed our solution to not only accommodate, but encourage that kind of ongoing evolution."

With this release, business users can:

--  Quickly and easily administer billing plans to optimize customer
    acquisition and retention efforts -- for example, create new pricing
    strategies, launch promotion plans and set rules around customer
    notifications;
--  Manage product configurations to create new plans, update existing
    ones and delete unnecessary ones; and
--  Update customer account information such as payment method and billing
    frequency. Customer account managers can also use the portal to issue
    refunds, especially if chargebacks are occurring.
    

All of these new capabilities support role-based access control, giving organizations the ability to set usage privileges according to job title and area of responsibility. For example, customer service representatives might have read-only access to billing plans, whereas business managers might have full read and write privileges.

Vindicia CashBox(TM) now also supports bi-directional electronic check processing in both the United States and Canada. Known as ACH in the United States, this enables merchants to automate money transfers from user accounts to merchant accounts and vice-versa, while simultaneously shielding merchants from the complexity of settlement and eliminating development effort.

Pricing and Availability

Versions of Vindicia CashBox and Vindicia ChargeGuard(TM) that leverage the updates to the Vindicia platform are available immediately. Pricing starts at $2,000 per month and is based on transactions processed and total online revenue.

About Vindicia

Vindicia offers an integrated, on-demand billing and fraud management solution for online merchants. Vindicia CashBox is a best-of-breed billing system for creating and managing recurring and real-time payments and helps merchants improve customer retention and maximize profit. Vindicia ChargeGuard provides automated fraud screening and chargeback management services that enable merchants to recover lost revenue. A PCI Service Provider Level 1 company and SAS 70 Type 2 audited, Vindicia is a key payment management resource for some of the best-known brands on the Internet. For more information, visit www.vindicia.com .

Contacts: Sanjay Sarathy Vindicia, Inc. 650-264-4690 Email Contact Randy Wambold CHEN PR 781-672-3119 Email Contact