Microlog Wins Contract From Aberdeen Proving Ground for Service First(R) Upgrade
Market Wire, October, 2008
Microlog Corporation (PINKSHEETS: MLOG), a Germantown, Maryland based technology leader in Integrated Voice Response (IVR) and Computer Telephony Integration (CTI) solutions for the Government, Healthcare and lotteries has been awarded a contract from the Aberdeen Proving Ground (APG) to upgrade their patient appointment system at Kirk U.S. Army Health Clinic. Based in Maryland, APG is home to 66 tenants and a host of satellite activities.
The contract calls for a system upgrade and expansion, along with the addition of Microlog's TeleReminder™, a multimedia outbound follow-up, reminder and messaging service, and the Automated Prescription Refill System®, a prescription refill service available 24 hours a day, seven days a week on the web or by phone. Additionally, Microlog will also be adding Laboratory and Radiology Results capabilities and configurations to support a number of wellness initiatives.
Among the major tenants of APG are the U.S. Research, Development and Engineering (RDECOM) , U.S. Army Ordnance Center and Schools, U.S. Army Developmental Test Command, U.S. Army Aberdeen Test Center, U.S. Army Center for Health Promotion and Preventive Medicine, Northeast Region Civilian Personnel Operations Center, U.S. Army Medical Research Institute of Chemical Defense, U.S. Army Chemical Materials Agency and major elements of the Army Research Laboratory.
About Microlog
Microlog Corporation designs, implements and services patented software applications that enhance the productivity of the customer contact center experience, as well as providing consultation on a variety of system integration options. The company's services encompass the migration of e-commerce into the traditional call center environment by Web enablement. Microlog's award winning products support this Web enablement, as well as supporting all inbound and outbound media, telephone, e-mail, fax, and Web for contact centers.
For further information about Microlog's products and solutions, please contact: Janet Turner VP of Sales and Marketing 301.540.5514 email: Email Contact
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