Language Weaver to Launch Webinar Series on Using Automated Language Translation to Improve Customer Care Operations
Market Wire, February, 2009
Customer care departments face special communications challenges to reach global customers in today's growing digital economy. Automated language translation software now offers practical and effective business solutions for these challenges. Today, automated translation improves and enriches customer care communications across multiple languages with levels of volume, speed, and accuracy unattainable just a few years ago.
Based on the success of the technology in customer care, human communications solution provider Language Weaver today announced that it will host a complimentary webinar series focusing on the tangible benefits of using automated translation solutions in customer care environments.
The Language Weaver webinar series will address three primary topics:
-- How companies can control global support costs with automated translation solutions
-- How companies are currently using this technology to improve customer satisfaction
-- What typical deployments look like in a customer support environment to meet ongoing translation requirements
"We are launching this webinar series because we understand the special challenges that customer care departments face every day," said Hannah Grap, director of corporate marketing for Language Weaver. "Automated language translation is a proven, effective business tool that controls costs, improves customer satisfaction and contributes to the top line."
To listen to a podcast with Hannah Grap about Language Weaver's customer care webinar series visit the Language Weaver blog at http://blog.languageweaver.com .
Language Weaver's first customer care webinars are scheduled for Feb. 12 at 9 a.m. PT and Feb. 26 at 9 a.m. CET. More information and registration is available on Language Weaver's events page http://www.languageweaver.com/page/view/875/974/ . Space is limited so early registration is recommended.
About Language Weaver
Language Weaver ( www.languageweaver.com ) is a human communications solutions company and pioneer in automated language translation, delivering volume, speed and accuracy to ensure effective communications. Serving digital industries and enterprise customers directly and through strategic partnerships, the company's solutions are proven to translate high-value, dynamic, digital information into a significant business advantage. Business operations powered by Language Weaver solutions experience compelling improvements in operating effectiveness.
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Contact Glen Zimmerman Topaz Partners 781-404-2421 gzimmerman@topazpartners.com
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