Media Advisory: HardMetrics and AAA Auto Club South Host On-Demand Webinar

Market Wire, June, 2009

HardMetrics ( www.hardmetrics.com ), providers of on-demand and enterprise versions of analytics solutions for call center driven businesses, today announced its on-demand webinar: "Business Units and Business Intelligence -- The Changing Game at AAA Auto Club South." The event takes place on June 25, 2009, at 2:00 p.m. EDT and will be co-hosted by Rob Winner and Joe Przybylowski of HardMetrics, and features Ms. Pam Fox, chief analytics expert from AAA Auto Club South. Attendees will gain insight into how AAA South has surpassed their goals of improving both corporate performance and agent optimization with the business intelligence and Performance Management power of Call Center Performance Manager (CCPM). Register today: http://www.hardmetrics.com/events.html .

WHAT:          On-Demand Webinar
               Featuring AAA Auto Club South discussing their use of a
               powerful new generation of analytics that have enabled them
               to decrease operational costs, increase call center and
               business productivity and drive revenue growth.

WHEN:          June 25, 2009
               2:00 p.m. EDT

WHO:           Rob Winner, President, HardMetrics
               Joe Przybylowski, Vice President, HardMetrics
               Ms. Pam Fox, Chief Analytics Expert from AAA Auto Club South

CONTACT:       Joline Biancavilla (for HardMetrics)
               BridgeView Marketing
               603-978-4491
                joline@bridgeviewmarketing.com 

REGISTRATION:  Space is limited -- register online:
                http://www.hardmetrics.com/events.html .

To learn more about on-demand analytics for call center-driven businesses, please view one of our compelling case studies: "Contact Center Services Leader Transforms Business Performance Management" at http://www.hardmetrics.com/dload/hmpp_call_center.pdf .

CONTACT: Joline Biancavilla (for HardMetrics) BridgeView Marketing 603-978-4491 joline@bridgeviewmarketing.com