Rough Notes

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Articles in Aug 1997 issue of Rough Notes

• Centuries of Rough Notes
• Agent's feedback
• P-C industry posts solid gains for first quarter
• Non-durable goods wholesalers provide healthy loss ratio
• Workers compensation: Rates reduced in Ohio
• How to use the telephone to keep in touch with your customers
  by Anderson, Steve
• Directory of commercial auto/truck markets
  by Clapp, Wallace L Jr
• Questions & answers
• ISO form & endorsement changes
  by Kowatch, Diana
• Chubb offers professional liability for educational institutions
• Street festivals: A cautionary tale
  by Pillsbury, Dennis H
• transaction is dead, The
  by Nordhaus, George
• California court decision prompts CGL endorsements
  by Malecki, Donald S
• Railroads on the comeback trail
  by Pillsbury, Dennis
• Choosing & using a color printer
  by Roettger, Alice Ashby
• Staying on top of the reinsurance market
  by Beller, Laura
• Internal changes, lead to prosperity for small-town agency
  by Pillsbury, Dennis H
• If NAIC & OCC do battle, agents could bear arms
  by Pillsbury, Dennis H
• Commercial property coverage questions
• Guidelines for providing notice of suit
  by McCormick, Roy C
• Effective follow-up is key to marketing success
  by Paterson, Kimberly
• Court decisions
• Workers compensation for labor contractors
  by Utschig, LeRoy
• P-C company CEO's ranking of concerns gives agents their cue
  by Zinkewicz, Phil
• year 2000 problem (Y2K), The
  by Kowatch, Diana
• Agents' errors & omissions review
• Benefits of the "virtual office"
  by Zinkewicz, Phil
• AIG offers E&O coverage for financial institutions