Rough Notes

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Articles in Apr 2001 issue of Rough Notes

• Nurturing trust--always a multiple contact affair
  by Cecil, Jim
• Keeping an eye on tomorrow
  by Wetzel, Bill
• A global market focus
  by Zinkewicz, Phil
• Mergers & acquisitions
  by Di Stephano, Paul J
• Rough notes
• Free for the learning
  by Shumaker, Wanda
• Court decisions: A monthly roundup of judicial wisdom
• To license or not to license?
  by Korsgaden, Troy
• Helping customers and prospects find your Web site
  by Ashenhurst, John
• Valuable collections merit additional coverage
  by McCormick, Roy C
• Playing to win in environmental libility
  by Zinkewicz, Phil
• Target Capital targets volunteer fire departments
  by Maes, John
• A problem-solving approach and a niche market focus
  by Zinkewicz, Phil
• Hospitality market is not particularly hospitable now
  by France, Larry
• Understanding motor truck cargo insurance--an overview
  by Prahl, Robert J
• Internet quotes win votes
  by Strazewski, Len
• Community service award
  by Bloss, Bob
• AIG, Kemper, Pru to launch personal lines Web site
• Agents are electronic partners in Zurich U.S. small business program
  by Hanavan, Brett
• Survey shows cyber-risk little understood
  by Zinkewicz, Phil
• Reinventing the agency/insurance company relationship
  by Sitkins, Roger
• Don't treat certificates of insurance too lightly
  by Malecki, Donald S
• Peace of mind for business leaders
  by Boone, Elisabeth
• Computer repair and servicing firms have unique exposures
  by Utschig, LeRoy H
• Expanding services & markets--third-party administrators
  by Hagar, Andy
• Technology triumphs
  by Pillsbury, Dennis