Online customer self-service

Rough Notes, Jul 2001 by Ashenhurst, John

The author

John Ashenhurst is editor of Sounding Line, a monthly newsletter covering insurance and the Internet. For more information see www.soundingline.com. His company, Sound Internet Strategy, provides consulting, Web site evaluation, and seminar services to independent agents and their trading partners. He can be reached at johnashenhurst@soundingline.com or (978) 318-1944.

Copyright Rough Notes Co., Inc. Jul 2001
Provided by ProQuest Information and Learning Company. All rights Reserved

 

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