Rough Notes

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Articles in Apr 2005 issue of Rough Notes

• D&O DOLDRUMS
  by Zinkewicz, Phil
• OHIO PASSES TORT REFORMS, GIVES WORKERS COMP DIVIDEND CREDIT
• SATISFACTION (NOT) GUARANTEED
  by Zinkewicz, Phil
• GET IT IN WRITING
  by Malecki, Donald S
• MAKING REAL-TIME CONNECTIONS
  by Doucette, Nancy
• ZYWAVE RIDES THE WAVE OF THE FUTURE
  by Strazewski, Len
• SAFETY COMMITTEES AND THEIR CHALLENGES
  by Smith, Doug
• A MILLION HERE, A MILLION THERE ...
  by Hennosy, Kevin P
• FROM STRATEGIC LEADERS TO STRATEGIC THINKING
  by Hicks, Bruce
• "BENEFITS" OF CAPTIVE OWNERSHIP
  by Moody, Michael J
• Correction to the 2005 edition of The Insurance Marketplace
• DISTORTED TORTS
  by Levy, Emanuel
• READERS' FEEDBACK
• HUMBLE, SHARED SUCCESS
  by Pillsbury, Dennis H
• Don's Odds and Ends
• ESSENTIAL "E's" FOR SUCCESSFUL CUSTOMER SERVICE
  by Husk, Mary I
• AN OVERLOOKED ADVANTAGE
  by Moody, Michael J
• ROUGH NOTES PRESENTS: Community Service Award
  by Bloss, Bob
• HOUSE THAT AGENTS BUILT, THE
  by Boone, Elisabeth
• HOMEOWNERS POLICY
• COURT DECISIONS
• Corrections
• GREATEST THREAT TO AN ORGANIZATION
  by Moody, Michael J
• IT'S MOM'S FAULT
  by Bailey, Robert L
• Many Good Prospects for Rain Insurance
• BUILDING A HIGH-PERFORMANCE AGENCY INFRASTRUCTURE
  by Ciaburri, Penny
• PROGRAMS "R" US
  by Zinkewicz, Phil
• SECURITY THROUGH RESPONSIBILITY
  by Chivvis, John
• DON'T SELL YOURSELF SHORT
  by Linnert, Patrick T; Skowronski, Daniel E
• SIX STEPS TO TRUE CARRIER PARTNERSHIPS
  by Bateman, Walter; Primiano, Scott M