TRADE SECRETS

NEA Today, Oct 2005

The skills you use on the job can help another member with a dilemma on the home front.

THIS MONTH: Bus mechanic Paul Comuso of Blackwood, New Jersey, unlocks the secrets to getting good car service.

A Fix for Your Wheels

EXPLORE YOUR OPTIONS. The brakes on your old Camry are making a racket. Where do you head-the corner garage, McBrakes out on Route 1, or your Toyota dealership? Get some recommendations from neighbors or friends, Comuso advises. "If you have a common problem...with your tires or brakes, you're probably better off taking it to someone who specializes in that problem." The dealership's a better choice if the work is complicated or your warranty will cover the bill.

BUILD A RELATIONSHIP. Try a recommended shop when you need routine work, like an oil change or tire rotation. "see what you think of the place, and how they treat you," says Comuso. "You have to find someone you can trust." Once you get comfortable, ask for a written estimate for work that may need to be done, such as checking into that mysterious noise that only appears at high speed.

JUST SAY 'NO.' Many shops love to sell you extra services. They'll change your oil and then hit you with, "Your brakes are half-way gone," says Comuso. Often these add-on services come at premium prices. Your comeback? "What absolutely needs to be done right now?" Unless you're confident the work is necessary and the price is right, ask for a written estimate and compare it to at least one other shop.

GOT A TIP TO SHARE?

We're looking for forensics or theater teachers to advise fellow members on how to calm your nerves and speak in public. If you'd like to be considered, e-mail dong@nea.org with your name and local, a brief description of what you do, and your top three tips.