Business Services Industry
Telemarketing
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Articles in Apr 1994 issue of Telemarketing
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Telemarketing center is a "business within a business" for healthcare insurer
by Taylor, Jonathan -
Single communications platform efficiently streamlines inbound call traffic
by Steenbergen, Jim -
Outbound service agencies ... the newly discovered marketing arm for corporate America
by Tehrani, Nadji - Ninth-annual Top 50 Outbound Service Agency Ranking & Industry Profile
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Predictive dialers allow outbound to integrate with inbound
by Reece, Roger -
How to turn objections into sales
by Miller, Adrian -
Adapting a call center to integrated inbound and outbound calling: Do the two shoes fit?
by Miller, Thomas C -
Focus on: How to become an infomercial response center
by Hawthorne, Timothy R -
Headsets affect TSR and call center productivity
by Gattey, Phil -
Frost National Bank's call center: A blueprint for other service businesses
by Young, Buddy -
Telephone sales subject to the Mail Order Rule
by Goldstein, Linda -
Eighteen tips for successful credit card telemarketing
by Ireland, Diane -
Screen-based telephones: The wave of the future
by Kauffmann, Marc
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- 401(k) Mistakes to Avoid
- 5 Economic Scenarios to Keep You Up at Night
- The Real ‘Best Places to Retire’
- Best Credit Cards for You
- 12 Tough Questions to Ask Your Parents
- The Real ‘Best Colleges’
- Home Buyer Tax Credit: How to Cash In
- Why You Shouldn't Bash Cash
- 8 Phony 'Bargains' and Better Alternatives
- Danger: 3 Debit Card Scams to Avoid
- 6 Myths About Gas Mileage
- 29 Fees We Hate Most
- Quick and Easy Ways to Boost Returns
- Best Stocks to Buy Now
- Lower Your Taxes: 10 Moves to Make Now
- New Jobs: 8 Lessons from Real-Life Career Switchers
- The New Job Market: Who Wins and Who Loses?
- Health Care Reform's Public Option: Everything You Need to Know
- Volunteer Work When Unemployed: Should You Work for Free?
- Whose Recovery Is This?
- Long-Term-Care Insurance: 4 Biggest Risks to Avoid
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