Business Services Industry
Telemarketing
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Articles in Jul 1995 issue of Telemarketing
-
role of a systems integrator in computer-telephony integration, The
by Bocklund, Lori - Melita introduces EXPLORER product line
- Inside the nation's call centers
- CTI's introduction to the call center: What it means to you - Part II
-
Preparing your staff for outstanding customer service
by Steen, Sandra -
Implementing CTI - One LAN at a time
by Bohacek, Peter -
Personalizing business service with intelligent technology
by Luongo, John R -
Autodesk improves customer service with mapping software
by Lang, Laura -
What's new in headset technology?
by Heller, Lisa -
Major revisions underway for the FTC's telemarketing sales rule
by Goldstein, Linda - Focus on: Choosing workforce management software
- Telemarketing/contact management software manufacturers' latest releases: Decision maker's guide
Most Recent Technology Articles
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- AGENDA.(Brief article)(Conference notes)
- FIGHT AGAINST INTERNET PIRACY.
- INTERNET : AUTHORS' SOCIETIES URGE ACTION AGAINST PIRACY.
- TELECOMMUNICATIONS : BUSINESSEUROPE HOSTILE TO FURTHER CONTRACTUAL OBLIGATIONS.(Brief article)
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