Telemarketing

View more issues:

Articles in Aug 1995 issue of Telemarketing

• Telemarketing applauds the revised FTC rules
  by Tehrani, Nadji
• CTI's introduction to the call center: What it means to you - Part III
• Meet the keynote speakers for TBT FALL '95
• Focus on: The hold truth: Understanding on-hold message equipment
  by LaRue, Brad
• Fastest-Growing Telemarketing Companies - The Second-Annual Survey and Ranking of Rising Stars, The
• 10 points for choosing an on-hold supplier
• How to win the domestic site-selection sweepstakes
  by Bee, Edward R
• Focus on: What to expect from an on-hold message service provider
  by Graham, Marcus
• Why outsource your customer service?
  by Staub, Joe
• Innovative telemarketing Japanese style
  by Driscoll, Linda
• TBT FALL '95 designed to inform business executives
• Shrink-wrapped, turnkey CTI: Middleware alternative ignites the CTI revolution
  by Gasparro, Paul
• Career paths for long-term growth in telemarketing
  by Sisk, Kathy
• Setting up shop along the digital superhighway - It doesn't matter where
  by Moody, Richard
• Business process automation software: How it promotes high-quality customer service
  by Bayless, Jeanne
• Plantronics studies headset use - Releases new headsets
• Current telemarketing legislation on the state level
  by Gottlieb, Mag
• New technology muscle gives 800 service key role in business' electronic storefront
  by Marsico, Kathy
• key to competitive advantage, The
  by Tamer, Michael J
• Effective people make good companies great
  by Charapich, Katherine
• Davox announces Unison products
• Measuring customer satisfaction
  by Anton, Jon; Perkins, Debra S; Monger, Jodie
• Outsourcing your customer service
  by Marwaha, Jay; Tommerdahl, Jeff
• Selecting your international call center site - What to do and where?
  by Helgesen, Cece; Moore, Jake