Business Services Industry
Telemarketing
View more issues:
Articles in Aug 1995 issue of Telemarketing
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Telemarketing applauds the revised FTC rules
by Tehrani, Nadji - CTI's introduction to the call center: What it means to you - Part III
- Meet the keynote speakers for TBT FALL '95
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Focus on: The hold truth: Understanding on-hold message equipment
by LaRue, Brad - Fastest-Growing Telemarketing Companies - The Second-Annual Survey and Ranking of Rising Stars, The
- 10 points for choosing an on-hold supplier
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How to win the domestic site-selection sweepstakes
by Bee, Edward R -
Focus on: What to expect from an on-hold message service provider
by Graham, Marcus -
Why outsource your customer service?
by Staub, Joe -
Innovative telemarketing Japanese style
by Driscoll, Linda - TBT FALL '95 designed to inform business executives
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Shrink-wrapped, turnkey CTI: Middleware alternative ignites the CTI revolution
by Gasparro, Paul -
Career paths for long-term growth in telemarketing
by Sisk, Kathy -
Setting up shop along the digital superhighway - It doesn't matter where
by Moody, Richard -
Business process automation software: How it promotes high-quality customer service
by Bayless, Jeanne - Plantronics studies headset use - Releases new headsets
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Current telemarketing legislation on the state level
by Gottlieb, Mag -
New technology muscle gives 800 service key role in business' electronic storefront
by Marsico, Kathy -
key to competitive advantage, The
by Tamer, Michael J -
Effective people make good companies great
by Charapich, Katherine - Davox announces Unison products
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Measuring customer satisfaction
by Anton, Jon; Perkins, Debra S; Monger, Jodie -
Outsourcing your customer service
by Marwaha, Jay; Tommerdahl, Jeff -
Selecting your international call center site - What to do and where?
by Helgesen, Cece; Moore, Jake
- 5 Rules for Immediate Annuities
- Death in the Family: 12 Things to Do Now
- Dumbest Things You Do With Your Money
- 6 Online Networking Mistakes to Avoid
- 401(k) Mistakes to Avoid
- 5 Economic Scenarios to Keep You Up at Night
- The Real ‘Best Places to Retire’
- Best Credit Cards for You
- 12 Tough Questions to Ask Your Parents
- The Real ‘Best Colleges’
- Home Buyer Tax Credit: How to Cash In
- Why You Shouldn't Bash Cash
- 8 Phony 'Bargains' and Better Alternatives
- Danger: 3 Debit Card Scams to Avoid
- 6 Myths About Gas Mileage
- 29 Fees We Hate Most
- Quick and Easy Ways to Boost Returns
- Best Stocks to Buy Now
- Lower Your Taxes: 10 Moves to Make Now
- New Jobs: 8 Lessons from Real-Life Career Switchers
- The New Job Market: Who Wins and Who Loses?
- Health Care Reform's Public Option: Everything You Need to Know
- Volunteer Work When Unemployed: Should You Work for Free?
- Whose Recovery Is This?
- Long-Term-Care Insurance: 4 Biggest Risks to Avoid
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- Failed businesses in Japan: a study of how different companies have failed, and tips on how to succeed, in the Japanese market



