Business Services Industry
Telemarketing & Call Center Solutions
View more issues:
Articles in Aug 1997 issue of Telemarketing & Call Center Solutions
- Network-enabled CTI call center solution from AT&T
- fastest growing telemarketing companies--the fourth-annual survey and ranking of rising stars, The
-
Computer-telephony benefits customer service
by Rawson, Andrew - Desktop screen capture from Teknekron Infoswitch
-
Overcoming some common business paradoxes
by Tehrani, Nadji -
Locating a call center in the north of England
by Mulligan, Katrina - Versatility introduces Telesales/Teleservice 3.0 components-based CIS and PowerGuide 2.0
- Hone your company's competitive edge at the original industry conference: TCCS--often imitated but never duplicated
-
Assortment of bills restrict telephone solicitation
by Gottlieb, Mag - Siemens debuts global communications server and new line of phones
-
Oracle's Dublin call center--Central to customer service strategy
by Molloy, Margaret -
A new breed of ACDs
by Johnson, Laura -
Six considerations for evaluating problem resolution software
by Sperry, Steven L -
Centralized call center data: The hidden corporate asset
by Holladay, Cynthia -
Focus on: Database integration and management for call centers
by Kirchner, Soren R -
Establishing a call center in El Salvador: Dispelling the fear of the unknown
by Schouten, Hendrik B -
Lead, follow or get left behind! Your call center and the Web
by Langford, Russell W -
Integrating IP voice and video into the call center
by Fried, Jeff - Call center software suite for small-to-medium businesses from MultiCall
-
Denmark--creating an ideal call center environment
by Ubaldi, Andy -
Finding employees who want to become supervisors
by Martin, Thomas N; Hafer, John C
- 5 Rules for Immediate Annuities
- Death in the Family: 12 Things to Do Now
- Dumbest Things You Do With Your Money
- 6 Online Networking Mistakes to Avoid
- 401(k) Mistakes to Avoid
- 5 Economic Scenarios to Keep You Up at Night
- The Real ‘Best Places to Retire’
- Best Credit Cards for You
- 12 Tough Questions to Ask Your Parents
- The Real ‘Best Colleges’
- Home Buyer Tax Credit: How to Cash In
- Why You Shouldn't Bash Cash
- 8 Phony 'Bargains' and Better Alternatives
- Danger: 3 Debit Card Scams to Avoid
- 6 Myths About Gas Mileage
- 29 Fees We Hate Most
- Quick and Easy Ways to Boost Returns
- Best Stocks to Buy Now
- Lower Your Taxes: 10 Moves to Make Now
- New Jobs: 8 Lessons from Real-Life Career Switchers
- The New Job Market: Who Wins and Who Loses?
- Health Care Reform's Public Option: Everything You Need to Know
- Volunteer Work When Unemployed: Should You Work for Free?
- Whose Recovery Is This?
- Long-Term-Care Insurance: 4 Biggest Risks to Avoid
Most Recent Technology Articles
- Verizon expands 3G network coverage in upstate New York
- PlasmaTech Inc names Alpha Security Systems Ltd as new platinum distributor
- ADC's GSM base station and switching product portfolio acquired by Altobridge
- Verizon expands 3G network coverage in upstate New York
- Partner Communications appoints Eli Glickman as Deputy CEO
Most Recent Technology Publications
Most Popular Technology Articles
- Building cost comparison between conventional and formwork system: a case study of four-storey school buildings in Malaysia
- Political stability and economic growth in Asia
- Failed businesses in Japan: a study of how different companies have failed, and tips on how to succeed, in the Japanese market
- What's the point of differential protection?
- Speed control of separately excited DC motor


