Business Services Industry
IVR technology and the virtual call center
Telemarketing & Call Center Solutions, Jan 1998 by Luster, Michael C
Michael C. Luster is a senior product manager with GeoTel Communications Corporation. He is responsible for project management/design/implementation for GeoTel's Enterprise CTI product. He has over 13 years of experience in the design and implementation of desktop applications and middleware servers (TSAPI, CSTA and Enterprise CTI).
Copyright Technology Marketing Corporation Jan 1998
Provided by ProQuest Information and Learning Company. All rights Reserved
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