Small Business Excellence Award Winners: Service Plus of Black River Inc.

CNY Business Journal (1996+), Apr 30, 2004

SERVICE PLUS OF BLACK RIVER INC.

Owner: Donald S. Peck

Address: 27721 Route 283, Calcium, N.Y. 13616

Phone: (315) 773-3400

Established: 1992

Type of Business: Auto Repair Shop

Selected by: New York State Small Business Development Center Watertown

Financing: 2001 - SBA 7(a) loan for $205,875 from Community Bank to build a new facility.

Service Plus has grown from a two-bay auto shop to a 10-bay, state-ofthe-art, automotive-repair facility in the last 12 years. In 1992, Don Peck opened a two-bay shop on Route 3 in Black River. In 1995, he added a third bay and a small, used-car lot.

In 2002, Peck began construction of a new facility in a new location. The new, 7,000-square-foot repair facility is on the corners of Routes 283 and 342, just outside the main gate of Fort Drum, north of Watertown. Shortly after relocating, Peck opened a used car lot with a 50-vehicle inventory.

Service Plus, using aggressive sales methods, has grown from gross sales of $43,000 its first year to gross sales of more than $2.7 million in 2003. Just last year, the company had a 43-percent increase in service and a 107-percent increase in sales from the previous year. In 1992, the company employed two; currently employment is nine fulltime and two part-time people.