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Service Advisor Training

R. L. O'Connor & Associates, Inc. (RLO) will provide NAPA's wholesale customers with two-day Service Advisor training in 2006. RLO has scheduled nearly 60 dates throughout the U.S. in which its Service Advisor Skills workshop will be delivered. The workshops are available to NAPA AutoCare Centers and other NAPA customers.

RLO has provided business management training to the NAPA AutoCare community since 1994. For the last five years, the company has focused on the development and delivery of Service Advisor sales training workshops and tools. Part of that effort resulted in the creation of RLO's newest division, the Service Advisor Academy.

More Articles of Interest: WELL-TRAINED, WELL-EQUIPPED SERVICE ADVISOR, THE; How well is your service advisor performing?; Tools of the Trade; When to add a service advisor; Sales & profits down? Time to revisit the basics!

For more information or to register for a workshop, call your NAPA Wholesale Manager at your local Distribution Center. For additional information about RLO, visit www.rloconnor.com or their online calendar at www.rlocalendar.com for workshop dates.

Automotive Industry

Service Advisor Training

Motor, Apr 2006

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