Trade Secrets

Motor,  Jul 2006  by Cerullo, Bob

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I guess it's a pretty simple idea and there are probably thousands of shops that have developed a similar system. This one works for us. I can't count the number of times over the years that I've checked in the Tool-Finder and discovered that we actually did have a tool I seemed to recull having but wasn't really sure we had. There are tools in that hook and on the shell we haven't used in years, such as the Variable Venturi calibrating machine or the old Corvette carburetor balancing setup. Many of them gather dust, but there are many we use often. They're in the right place and no time or effort is ever wasted in finding them.

The Trade Secret is to know that your tools and equipment, which are a major expense, are of no use to you if you can't find them or if your techs don't know what they're used for. You might need to use that special tool you bought years ago for holding the timing chain in place on a Jaguar tomorrow. Then again, it's very likely that a new employee might want to know precisely how to use the multimeter and the various adapters stored in the box. Or he simply might want to find out how a multimeter can be used to check other things besides familiar components like a TP sensor.

Bob Cerullo

bcerullo@motor.com

If you have a question or comment for Bob Cerullo, e-mail him at bobcerullo884@aol.com, or write to him c/o MOTOR Magazine, 50 Charles Lindbergh Blvd., Suite 100, Uniondale, NY 11553.

Copyright Hearst Business Publishing Jul 2006
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