Top benefits of Internet use presented by Xplor

TORRANCE, CA-According to Xplor International, the top benefit of Internet use by organizations is to facilitate connection with customers. This was just one of several trends and directions in the document industry presented by Roberta S. McKee, EDP, Xplor's director of technology and programs, during a session at the Strictly e-Business Solutions Expo in Minneapolis, MN.

Based on Xplor International's 2000 - 2001 Technology Directions Survey, McKee reported on the top benefits of Internet use for user companies and service providers/consultants. The top benefits include:

Facilitate connection to customers

E-business

Obtain information

Facilitate customer service

Sales tool for marketing communications

Sales tool for lead generation

Facilitate connection to partners/suppliers

"Connecting with customers through the implementation of Internet and e-business solutions is becoming a necessity rather than a luxury for today's enterprises," said McKee. "The solution may be as simple as e-mail capabilities with customers, or as complex as supply-chain management, customer relationship management, or dynamic statement and payment options."

Roberta McKee, EDP, will present again on Xplor's Technology Directions Survey and document technology trends at Xplor 2001, the Global Electronic Document Systems Internet Conference & Exhibit. The conference takes place Oct. 28 - Nov. 2 in Orlando, FL at the Orange County Convention Center.

Xplor's Technology Directions Survey offers a glimpse into the minds of today's top document professionals from around the world, and provides Xplor members and the document industry with a status report on current and future document technology trends. The survey covers trends and organizational decisions relating to e-business, digital printing, outsourcing, effects of the Internet on printing, top current and future investments, document imaging, and more.