Resident-centered care

Health Progress, Nov/Dec 2001 by Gould, Marianne Osborn

Of course, not every change was met with wholehearted enthusiasm, and not every change succeeded. Some staff members left because they did not agree with performing global duties that they believed were beneath their educational level. In some instances, prepared budget line items (especially food) went beyond set parameters and had to be brought back in line by careful monitoring. Nevertheless, our fundamental belief that benefits for the residents would result from the practice of resident-centered care was a beacon for our journey and remains our hope for the future.

NOTES

1. Lorretta Pastva, The Carmelite Sisters for the Aged and Infirm, Editions du Signe, Strasbourg, France, 2000, p. 4.

Ms. Gould is coordinator of helath services, Teresian House, Albany, NY.