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Articles in Sep 1998 issue of Call Center Solutions
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Performance, health and productivity linked to correct computer keyboard use
by Borsari, Bob -
Internet opens a new door to your business, The
by Redman, Gary -
Anytime, anywhere...we're on call
by Vartabedian, Matthew -
Handling multilingual programs with a teleservices provider
by Adler, Kerry - Correction
- Customer interaction and help desk solutions for the call center
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Start calling smarter today!
by Cerasale, Jerry - 1998 top 50 members honored
- TeamPOINT 2.50 POINT Information Systems, Inc.
- NetLert 1.1 SoftBase Systems
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economic impact of call center ergonomics, The
by McKean, Howard L -
Remember the true source of sales
by LaPlante, Gary -
Will Internet marketing replace direct marketing?
by Tehrani, Nadji -
Unify & conquer: Unified messaging as part of a total communications solution
by Holley, Christine -
"Don't you already have this information?"
by Tehrani, Rich -
Optimize your call center through simulation
by Hall, Bill; Anton, Jon -
Managing multilingual IT support centers in Europe
by Heijenrath, Joop; Sheahan, Marie -
Beyond unified messaging--welcome to unified customer service
by Henchen, Tim; Cope, Mark; Thompson, Pamela -
Advances in headset technology
by Egenberger, David; Eisner, Nick
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