Bibliography for: "Actuate releases reporting software for e-business"

"Actuate releases reporting software for e-business". Call Center Solutions. FindArticles.com. 11 Dec, 2009. http://findarticles.com/p/articles/mi_qa3877/is_199908/ai_n8864359/

Call Center Solutions

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Articles in Aug 1999 issue of Call Center Solutions

• Web-based lead management solution from MarketSoft
• CRM System, HP front office, from Hewlett-Packard
• impact of technology on call center training, The
  by Gherardi, Linda
• Advanced Contact Solutions forges Internet customer service systems alliance
• Bridging the gap between call centers and the Web
  by Vestal, Stan
• Actuate releases reporting software for e-business
• Davox and eGain seal e-commerce partnership agreement
• Letters to the editor
• Tioga releases PC support software
• Pertinent new and pending legislation for telephone marketers
  by Cerasale, Jerry
• Nortel Networks enhances its symposium WebResponse server
• Do you need a multimedia call center?
  by Goldstein, Hugh
• telezoo.com offers comparisons and sale of telecom products and services
• Marketing automation software from RightPoint
• fastest-growing teleservices companies--the sixth-annual survey and ranking of rising stars, The
• Selecting customer support software
  by Bleiberg, Ron
• Elrick & Lavidge links e-commerce to syndicated study of how America shops
• Global Data Industries develops Web development tool
• Virtual tinker's wagons and the return of haggling
  by Roth, Tracey S
• InstallShield and CyberSource partner to provide digital distribution of software
• VServers announces addition of VServer RAQ2 to Web hosting services
• TMC labs reviews: Arena Call Center edition 3.5
• e-Rip Van Winkle and the 60-second nap
  by Tehrani, Rich
• From automatic call distributor to automatic interaction distributor: Is your call routing system ready for the electronic age?
  by Holley, Christine
• right vendor leads to the right CRM software, The
  by Golan, David
• How one teleservices agency successfully manages growth: An interview with Daniel Julien
• From Paris with love
  by Tehrani, Nadji
• Firstwave announces netgain customer interaction center
• Customer relationship management and the data warehouse
  by Jenkins, Drury
• top ten features to seek to knowledge-enable customer support software, The
  by Anton, Mark
• NetAmerica.com to acquire RateXchange
• CosmoCom incorporates NetMeeting 3 into its CosmoCall software
• new call center can make or break your e-business initiative, The
  by Perrotta, Ron