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Web-Store Aesthetics in E- Retailing: A Conceptual Framework and Some Theoretical Implications

Academy of Marketing Science Review,  2007  by Tractinsky, Noam,  Lowengart, Oded

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Yeung, Catherine W.M. and Robert S. Wyer. 2004. "Affect, Appraisal, and Consumer Judgment." Journal of Consumer Research 31: 412-424.

Zhang, Ping and Gisela M. von Dran. 2000. "Satisfiers and Dissatisfiers: A Two-Factor Model for Website Design and Evaluation." Journal of the American Society for Information Science 51(14):1253-1268,

Zhang, Ping, Gisela M. von Dran, P. Blake, and V. Pipithsuksunt. 2001. "Important Design Features in Different Website Domains: An Empirical Study of User Perceptions." e-Service Journal 1(1): 77-91.

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