Maximizing Check Image Availability and Integrity

The emergence of check image exchange and its requirement for reliable image quality may result in exposure for financial institutions that do not improve their image quality capabilities. To help financial institutions safeguard their image quality against these risks, BancTec, Inc., (www.banctec.com) has announced Image Sentry software tools to analyze images and identify quality deficiencies for repair or return. Image Sentry is the first of BancTec's portfolio of products designed specifically for the emerging check truncation and check image-exchange processing environment.

In accounts receivables conversion (ARC) environments, Image Sentry offers protection from unnecessary charge-backs for lockbox and remittance processors that choose to provide images to their bank of first deposit or participate in an image exchange program.

"Most financial institutions and payment processors are not aware of the extent and impact of defective images. Poor quality images delay presentment, clearing and settlement, increase float and research costs, and negatively impact customer service," said John Black, Image Sentry product manager. "Ensuring image quality and decreasing costs will be two of the most important requirements of financial institutions in the emerging check image exchange environment. Image Sentry provides the technology tools to help clients both plan and implement an effective image quality and usability solution for maximum protection."