Backup Kept Company Going

Today, Mar/Apr 2006 by Wickenheiser, Matt

FISC did learn a few other lessons from the fire, she said The company didn't realize how critical a Web presence was to its clients' customers, she said, so restoring the Web servers wasn't a priority. That's changed in the latest incarnation, Sabasteanski said.

Also in rebuilding the data systems, the company realized it hadn't documented the network very well. While individual informationtechnology people knew why the network was built in a certain way, it would be difficult for others to duplicate their work.

So, the network structure and processes have been thoroughly documented, she said.

Reprinted with permission of Portland Press Herald/Maine Sunday Telegram. Reproduction does not imply endorsement.

Matt Wickenheiser is a staff writer at the Portland Press Herald/Maine Sunday Telegram. He can be contacted at 207-791-6316 or via e-mail at: mwickenheiser@pressherald.com.