Technology Industry
Industry: Email Alert RSS FeedCall Center CRM Solutions
View more issues:
Articles in Oct 2000 issue of Call Center CRM Solutions
-
What's in store for communications providers
by Lounsbury, Erik -
Taking your customer interaction center to the next level
by Tehrani, Nadji - MediaRing offers voice-enabled electronic marketing solution
-
Can the Internet bring back the village market?
by Lounsbury, Erik - Motive and Synet form partnership for customer care
- Splashnet.com to offer ASP model
-
Internet customer service: Is your pharmaceutical call center prepared?
by Abrams, Amy S - Orpheus rises for voice-based verification solution
-
Has the Internet killed the call center star?
by Tsuji, Bruce -
Winning the war to retain customers
by Tehrani, Rich - Ventaso SC: Web-based sales and marketing solution
- Enhanced Internet CRM solution from Sedona
-
Approaching the location of international call centers from a secure perspective
by Pennington, Ed -
Move it, don't lose it: Use proven assets and transform into a Web leader
by Greener, Gail - Support.com delivers e-support solution
- Software911 releases version 2.0 eService portal
- WebTelecom debuts live contact service
- RightNow metrics survey tool
- ShowCase Corp. introduces new version of its information portal solution
- AppCity launches service to develop tailored Internet applications
-
Customer information: Integration before management
by Brighton, Steven - Freedom QMS
- Telera offers Web-driven application services
-
Leveraging customer metrics for strategic decision making
by Sparacino, Dennis; O'Reilly, Cindy
Brought to you by CBS MoneyWatch.com
- Best- and Worst-Paid College Degrees
- 6 Things You Should Never Do on Twitter or Facebook
- How Much Sleep Do You Really Need?
- 6 Big Myths about Gas Mileage
Most Recent Business Articles
- Multiple criteria evaluation and optimization of transportation systems
- Multi-criteria analysis procedure for sustainable mobility evaluation in urban areas
- A two-leveled multi-objective symbiotic evolutionary algorithm for the hub and spoke location problem
- Multi-criteria analysis for evaluating the impacts of intelligent speed adaptation
- The development of Taiwan arterial traffic-adaptive signal control system and its field test: a Taiwan experience
Most Recent Business Publications
Most Popular Business Articles
- 7 tips for effective listening: productive listening does not occur naturally. It requires hard work and practice - Back To Basics - effective listening is a crucial skill for internal auditors
- FAS 109: a primer for non-accountants - Financial Accounting Standards Board's "Statement 109: Accounting for Income Taxes"
- LIFO vs. FIFO: a return to the basics
- Too Young to Rent a Car? - 25-years-old the minimum age for car renting - Brief Article
- Design a commission plan that drives sales - Sales Commissions


