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"SolidSpeed Networks launches peer-to-peer Web performance measurement technology". Customer Inter@ction Solutions. FindArticles.com. 30 Nov, 2009. http://findarticles.com/p/articles/mi_qa3995/is_200104/ai_n8934104/
Copyright Technology Marketing Corporation Apr 2001
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Customer Inter@ction Solutions
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Articles in Apr 2001 issue of Customer Inter@ction Solutions
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A virtual investigation of global contact center technologies
by Tehrani, Rich -
IP--out of the cloud and into the contact center
by Lounsbury, Erik -
challenges and rewards of personalizing customer interactions, The
by Sullivan, Jennifer L -
If business gets any worse...we probably should start advertising
by Tehrani, Nadji - Industri-Matematik unveils supply chain and customer service portal capabilities
- personal touch: Caring for your customers and CSRs, The
- Customer inter@ction Solutions Magazine's sixteenth-annual Top 50 inbound teleservices agencies ranking
- SolidSpeed Networks launches peer-to-peer Web performance measurement technology
- Previo releases eSupport Essentials upgrade
- Hyperion enhances eCRM analysis applications
- AboutVoice offers multilingual Web addresses
- TMC Labs review: NiceLog System
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Make your contact center ergonomics friendly--or someone else will
by Perez, Natalie - Workforce management software roundup
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Solving the puzzle of enterprisewide CRM
by Coleman, Joseph; Kirchner, Soren -
Optimizing online interaction: Cross-selling and upselling
by Berger, Richard; Wentzell, Jim
CXO UnpluggedSmart Business interviews on BNET
See and hear how senior level executives across the Asia Pacific are developing smart business ideas across a variety of sectors. The focus is on the future, and on how businesses need to evolve.
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