Bibliography for: "A View Of The Industry Through ICCM's Window"

Tehrani, Rich "A View Of The Industry Through ICCM's Window". Customer Inter@ction Solutions. FindArticles.com. 17 Dec, 2009. http://findarticles.com/p/articles/mi_qa3995/is_200409/ai_n9453440/

Customer Inter@ction Solutions

View more issues:

Articles in Sep 2004 issue of Customer Inter@ction Solutions

• TMC Labs INNOVATION AWARDS: PART I
  by Keating, Tom
• VoiceObjects Joins The SALT Forum
• Amae Software Sows The Seeds Of Customer Loyalty
  by Butcher, David R
• Wizzard Software To Distribute AT&T's TTS Engine
• CRM Across The Enterprise: Integrating The Channels
  by Dravis, Frank
• Speech Automated Self-Service Solutions: From Sidelines To Primetime
  by Swanson, Roxann
• Definition Du Jour
• A View Of The Industry Through ICCM's Window
  by Tehrani, Rich
• DATA SYNCHRONIZATION UNIFIES THE CUSTOMER VIEW
  by Miranda, Steve
• CEO SPOTLIGHT, THE
• INTEGRATING SMBs FOR A CUSTOMER-CENTRIC VIEW
  by Van Duyne, Jon
• LOOKING AT THREE IMPORTANT TOPICS
  by Tehrani, Nadji
• Business School Basics: Evaluating Technology Purchases Using Net Present Value
  by Reynolds, Penny
• Happenings...
• A VIEW FROM THE TOP: PROVIDING A UNIFIED VIEW OF YOUR CUSTOMERS
  by McClay, Lauri; Whelan, Dan