Bibliography for: "Peering Into The Future"

Tehrani, Rich "Peering Into The Future". Customer Inter@ction Solutions. FindArticles.com. 01 Jan, 2010. http://findarticles.com/p/articles/mi_qa3995/is_200411/ai_n9483012/

Customer Inter@ction Solutions

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Articles in Nov 2004 issue of Customer Inter@ction Solutions

• Chat, E-Mail And Self-Service, Unite!
  by Butcher, David R
• ECONOMICS OF INDIAN CALL CENTER MODELS, THE
  by Shastri, Ranjit
• Happenings...
• Economics Of Looking For A New Call Center Home, The
  by Reynolds, Penny
• Speech Technology: Analysis And Justifications Part II
  by Tehrani, Nadji
• WORKPLACE STRESS SUCKS $300 BILLION ANNUALLY FROM CORPORATE PROFITS
  by Ball, Ron
• Latest Trends And Best Practices In Speech Applications
  by Martin, Azita
• CEO SPOTLIGHT, THE
• IP: Customer Service Anytime, Anywhere, Via Any Media
  by Schelmetic, Tracey
• TMC(TM) Labs Review
• Voice Over IP: Control Where It Belongs - In Companies' Hands
  by Heberling, Mike
• WHAT YOU DIDN'T KNOW YOU COULD DO WITH YOUR BUSINESS DATA: USING BUSINESS-TO-BUSINESS PREDICTIVE MODELING TO YOUR ADVANTAGE
  by Rowland, Jan
• Vocomo Announces Open Standards VoIP IVR Product
• Peering Into The Future
  by Tehrani, Rich
• KEY STEPS AND MAJOR CHALLENGES IN IMPROVING CUSTOMER SATISFACTION
  by Smith, Mark
• Pronexus And Vail Systems Offer Developers "A SIP Of Speech"
• Voice Print Unveils Activ! Insight Speech Analytics Technology