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Articles in Mar 2005 issue of Customer Inter@ction Solutions

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Multiple criteria evaluation and optimization of transportation systems
Multi-criteria analysis procedure for sustainable mobility evaluation in urban areas
A two-leveled multi-objective symbiotic evolutionary algorithm for the hub and spoke location problem
Multi-criteria analysis for evaluating the impacts of intelligent speed adaptation
The development of Taiwan arterial traffic-adaptive signal control system and its field test: a Taiwan experience

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Your Work Five Ways to Speak Like Obama

Five Ways to Speak Like Obama

Barack Obama is a master at grabbing and keeping his audience's attention, which is the number one goal of any public speaker. How does he do it? Here are five key lessons from Obama's rhetorical playbook.
Your Industry Chicken War: KFC Appears to Be Plucking El Pollo Loco

Chicken War: KFC Appears to Be Plucking El Pollo Loco

In the highly publicized chicken wars, KFC seems to be winning the financial battle over El Pollo Loco. But is it really fair to compare the smaller chain to Colonel Sanders' empire?
Your Money Dumbest Things You Do With Your Money

Dumbest Things You Do With Your Money

Even smart people make financial moves that are downright illogical. Emotions and superstitions have a sneaky way of keeping you from rational financial decisions. But dumb choices can have serious, real-world consequences. Here are some of the biggest blunders we all make, plus tips from the experts on how to keep cool.