Bibliography for: "EADS TELECOM Offers Integrated Audio/Web Conferencing System"

"EADS TELECOM Offers Integrated Audio/Web Conferencing System". Customer Inter@ction Solutions. FindArticles.com. 03 Jan, 2010. http://findarticles.com/p/articles/mi_qa3995/is_200503/ai_n13507358/

Customer Inter@ction Solutions

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Articles in Mar 2005 issue of Customer Inter@ction Solutions

• Concerto Announces Availability Of Two Enterprise Suite Components
• Extending In-House Call Capacity With Home Agents
• APEX Announces New Conferencing Module For Multiple-Services Platform
• EADS Adds NexWave, Connect-tek To Certified Partner Program
• MicroStrategy Offers New Business Intelligence Technology
• Colligo Introduces Upgrade To Enable Instant Network Creation Anywhere
• Genesys, Microsoft Deliver Combined Solution To Fuse Instant Messaging, Telephony
• Customers Love Online Interaction
  by Curtin, Cindy
• Half The Equation: Open Standards Are A First Step Toward Speech Automation
  by Nguyen, Patrick
• Quaero, BSCol Partner For Customer Management Strategy Development And Execution
• RightAnswers Offers New Add-On Multimedia/Automated Solutions
• Apptera Introduces v-Business Solutions For The Enterprise
• Pronunciation Lexicon Specification (PLS) Version 1.0
• Teleservices Firm Raises Money For SE Asia Tsunami Victims
• A Wallflower's Perks: Selling The Work-From-Home Concept To Attain Higher-Quality Agents
  by Butcher, David R
• LumenVox And Vocalocity Announce Solution Availability
• WebEx Launches Third Generation Of MediaTone Platform
• VoiceLog Offers Seven Years' Of Free Recorder Storage
• Castle CRM Offers Executive Dashboard Solution Based On SalesLogix Enterprise
• Performix Introduces Performance Management Portal
• CRM Express Equips Business Web Sites With 24/7 Online Customer Support
• VenturCom Changes Name, Relocates Global Headquarters
• Saving Speech Recognition
  by Chavez, Michael
• IVRs Gone Wild
  by Schelmetic, Tracey E
• Proficient Solution To Achieve Large Business Benefits For Smaller Business
• Edify Announces Speech Application For Consumer Electronics Centers
• Cincom, VentureForward Form Knowledge Partnership
• Acxiom Announces Consumer Segmentation Solution For Marketers
• GWI Software Announces Helpdesk Support Solution For IBM Lotus Notes/Domino
• Smart Telecom Launches ACD Application For Small Centers
• CEO Spotlight
• LiveTime Service Desk Applications Now Available For Novell NetWare 6.5
• NETtime: No Use For Anachronous Time Card Processes
  by Butcher, David R
• Synchronica Announces Push Extension To SyncML Gateway
• Angel.com Announces Virtual Call Center, Combines ACD/Speech Recognition
• Quaero, NetReflector Partner, Optimize Marketing Through Customer Satisfaction Measurement
• Kinetix Wireless Unveils v1.8 Of MBLink IRM Console For Mobile Workforce
• Oracle, Convergys Announce Joint Solution For Genesis
• InStranet Announces v5.0 Of Contact Centers In-Line
• BeVocal Unveils New Voice Solution
• Nuance, Angel.com Team To Deliver Voice Automation To SMBs
• New Paradigm For Market Dominance, The
  by Tehrani, Nadji
• Symon Announces Community v2.8 As Advanced Scheduling, Forecasting Solution
• Smartner Upgrades Mobile E-Mail Solution
• Gold Systems Announces Vonetix Document Plug-In With SOAP Ability For Avaya
• CRM For The SMB Market: Five Considerations For Making A Smart Decision
  by Dempsey, Ed
• IP Contact Center Technology Pioneer Award
• Verint Announces ULTRA Analytics To Optimize Customer-Focused Operations
• Comdial, Tech Data U.S. Establish Distribution Agreement
• One In Five Customers Bypass The Human Touch As Poor Service Drives Self-Service Calls
• Unisys Launches Open Platform For Generating Personalized Communications Services
• A Desperately Needed Term
  by Tehrani, Rich
• FrontRange Offers HEAT 8.3 To Improve IT, Support Organizations
• LumenVox Announces v5.5 Of Three Speech Tools
• Amdocs Announces Customer Mgt Portfolio v6, Consulting Services, SAS Alliance
• EADS TELECOM Offers Integrated Audio/Web Conferencing System
• Witness Systems Completes Acquisition Of Blue Pumpkin
• Edify Voice Banking Receives Microsoft SALT Verification
• Call Center Uncentered, The
  by Schelmetic, Tracey
• Dictaphone Launches New ContactPoint Software Release
• Spanlink Introduces v2.1 Of IP Communications Management Products
• Loquendo, Oration Sign VAR Agreement
• IP Contact Center Technology: What You Need To Know (Part II)
  by Borodow, Eli; Hayden, Kevin