Spanlink Introduces v2.1 Of IP Communications Management Products

Customer Inter@ction Solutions, Mar 2005

IP Contact Center

Spanlink Communications, an IP communications and contact center solution provider, has introduced version 2.1 of its CentralControl IP communications management software products. The software products are designed to simplify the administration of complex VoIP systems across many sites. Using Web services, CentralControl enables systems administrators to define groups by geography or functional role, giving supervisors of those groups the latitude to manage them within certain parameters.

"CentralControl lets central IT administrators assert integrity control over various sites without micromanaging them, enabling enterprises to make ongoing changes quickly without heavy overhead," Spanlink CEO Brett Shockley said.

CentralControl provides four critical elements for distributed IP communications management: distributed administration for secure and multilevel provisioning; automated resource allocation control; automated system configuration integrity control; and distributed information for automated report compilation and distribution.

www.spanlink.com

Copyright Technology Marketing Corporation Mar 2005
Provided by ProQuest Information and Learning Company. All rights Reserved
 

BNET TalkbackShare your ideas and expertise on this topic

Please add your comment:

  1. You are currently: a Guest |
  2.  

Basic HTML tags that work in comments are: bold (<b></b>), italic (<i></i>), underline (<u></u>), and hyperlink (<a href></a)

advertisement
CXO UnpluggedSmart Business interviews on BNET

See and hear how senior level executives across the Asia Pacific are developing smart business ideas across a variety of sectors. The focus is on the future, and on how businesses need to evolve.

advertisement
  • Click Here
  • Click Here
  • Click Here
advertisement
Click Here

Content provided in partnership with ProQuest