Gartner Names AVST A Visionary In Unified Communications Magic Quadrant

Customer Inter@ction Solutions, Apr 2005

Applied Voice & Speech Technologies Inc. (AVST), a provider of enterprise communications solutions, has been listed in the visionaries' quadrant for unified communications vendors by the research and advisory firm Gartner Inc. The report, "Magic Quadrant for Unified Communications 2005", recognizes that the innovative features and capabilities of AVST's CallXpress has brought the company significant mindshare and market share. The report noted that UC technology and applications have matured considerably in the last year. Products such as AVST's CallXpress unified communications platform and Seneca advanced speech module are gaining acceptance because they offer significant value to the enterprise market.

According to Gartner, AVST's CallXpress solution should be considered by companies that are looking for a platform-independent migration path from voice mail to unified messaging and a third-party unified communication solution. CallXpress has a robust feature set that unifies e-mail, voice mail and fax inboxes, and enables hands-free phone access to voice mail, e-mail, fax, calendar and contacts. It provides flexible management on the road, allowing users to manage voice, fax and e-mail messages from any location at any time whether via desktop, laptop, PDA, wired telephone or cell phone. When LAN or Web access is not available, all messages can be managed in one phone call. From a desktop computer, CallXpress users have access to voice, fax and e-mail messages in a single e-mail inbox.

www.avstgroup.com, www.gartner.com