Angel.com Updates Site Builder Toolkit With Data Pages, Logic Pages

Customer Inter@ction Solutions, May 2005

Angel.com, a provider of on-demand IVR solutions, has announced a significant update to Site Builder 2005, the company's Web-based toolkit designed to allow users to more easily create speech-enabled phone applications. Site Builder 2005 now features Data Pages and Logic Pages, which allow users to leverage a tool as simple as a spreadsheet to create and manage interactive Voice Sites - toll-free numbers that replicate Web site functionality.

"With a spreadsheet and our Site Builder toolkit featuring Data and Logic Pages, anyone with basic technical skills can create a powerful and interactive Voice Site to automate common phone requests," said Mike Zirngibl, president and CEO of Angel.com.

Data Pages enable Angel.com users to create voice applications based on data and information stored in spreadsheets. To use Data Pages, spreadsheets are simply uploaded to Angel.com, and they then instantly function as hosted databases for users' Voice Sites. In addition to read-andwrite data access, Data Page functionality includes options for delivery of updated data via e-mail and FTP.

Logic Pages enable users to specify sophisticated, data-driven call flows with Angel.corn's Site Builder interface. Complex business rules, data operations and advanced handling of variables can be configured online by business users without comprehensive development, scripting and integration with remote infrastructures.

Angel.corn's Site Builder tool allows the following Voice Page types to be created as building blocks of speech-enabled applications: message page; call transfer page; voice mail page; question page; schedule page; and transaction page.

www.angel.com