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Industry: Email Alert RSS FeedFrontRange Offers Enhanced IT Service Management To Global Market
Customer Inter@ction Solutions, Jun 2005
FrontRange Solutions, a provider of IT service management, voice application and CRM solutions for distributed enterprises, has announced extended global access of its modular IT Service Management (ITSM) solution with a new version and new languages. FrontRange's new release of ITSM 5.0.2 is designed to improve the performance of IT and support organizations for new customers as well as offer additional modules to increase functionality for HEAT customers. New updates to ITSM 5.0.2 include the following: localization releases in English, German, Polish and Russian (while Chinese and French will soon be available); dashboard enhancements offering real-time access to data to meet each user's specific needs; and enhancements to the Licensing Module for robust monitoring and license management.
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